Funeral Service Driver & Care Assistant

Co-op Group; Norwich; On-site; GBP 18,000 - 28,000; Part time

Benefits offered by this job

Discounts on Co-op products and other

23 days holidays (pro rata)

Pension with up to 10% employer contri

Employee Assistance Programme (EAP)

Virtual GP and free eye tests

Career development opportunities

Stream money management app

Job summary

Co-op Group is seeking a Funeralcare crew member in the Norwich area. This part-time role offers 30 hours per week with on-call weekend duties and a weekday evening every six weeks. Full training is provided and you will work with professionalism and compassion in preparation, transport and care of the deceased.

Duties include collection and transport, coffin handling, and maintaining equipment and records, all while upholding health and safety standards and respect for families.

Qualifications

• Full UK manual driving licence
• Ability to perform physical aspects of the role (manual lifting)
• Good IT skills with devices and new applications/systems
• Ability to react calmly and compassionately in emotional circumstances
• Strong attention to detail and accuracy, adhering to regulatory policies

Responsibilities

• Collect the deceased from various locations in a professional and empathetic manner
• Bear coffins on the day of the funeral and drive funeral vehicles
• Maintain cleanliness of equipment and facilities, including vehicles
• Prepare coffins and engrave name plates
• Prepare the deceased for viewings and the funeral
• Maintain client management records with accurate, timely information

Skills

Empathy & customer service

Attention to detail

IT literacy

Job description

Co-op Group is seeking a Funeralcare crew member in the Norwich area. This part-time role offers 30 hours per week with on-call weekend duties and a weekday evening every six weeks. Full training is provided and you will work with professionalism and compassion in preparation, transport and care of the deceased.

Duties include collection and transport, coffin handling, and maintaining equipment and records, all while upholding health and safety standards and respect for families.