Funeral Service Coordinator (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading company as a Funeral Service Coordinator in Stoke-on-Trent, helping families with their unique needs. This part-time position offers full training and a supportive environment, providing essential services to the community with a focus on empathy and great service.

Benefits

30% off Co-op branded products

10% off other brands in stores

23 days holidays (pro-rata)

Pension with up to 10% employer contributions

Access to Employee Assistance Programme

Career development opportunities including apprenticeships

Access to Wagestream

Qualifications

• Excellent communication and admin skills with strong attention to detail.
• High levels of empathy, discretion, and care.

Responsibilities

• Support clients by organising family visits and answering guest questions as a 'non-certified' funeral arranger.
• Refer all regulated work to a 'certified colleague'.
• Build positive relationships in the local community.
• Support at the funeral home.

Skills

Communication

Attention to Detail

Empathy

Job description

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Funeral Service Coordinator (Hiring Immediately), Stoke-on-Trent

Client: Co-op

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

Closing date: 11-06-2025

Funeral Arranger £12.62 per hour plus benefits. Part time 18.75 hours per week, working Wednesday afternoon and all day Thursday and Friday. 102 High Street, Nailsea, BS19 1AH

No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed.

Join our friendly team and help families say the perfect goodbye to loved ones. We provide full training and ongoing support, so you’ll have all the tools you need for your new role. Benefits include a competitive salary, pension scheme, and discounts on Co-op products and services. Find job satisfaction you didn’t think was possible. Apply today.

What you’ll do

• Support clients by organising family visits and answering guest questions as a ‘non-certified’ funeral arranger
• Refer all regulated work, like selling and advising on funeral plans, to a ‘certified colleague’
• Build positive relationships in the local community
• Support at the funeral home, sometimes being the only one in branch
• Support manual handling of coffins and the deceased

This role would suit people who have

• A passion for delivering great service and building relationships
• Excellent communication and admin skills with strong attention to detail
• High levels of empathy, discretion, and care

Why Co-op?

• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores all year-round
• Discounts on other Co-op products and services
• 23 days holidays (pro-rata, rising with service)
• Pension with up to 10% employer contributions
• Access to Employee Assistance Programme for confidential support 24/7
• Virtual GP and free eye tests
• Career development opportunities including apprenticeships
• Friendly, supportive team making a difference in your community
• Access to Wagestream for earning a percentage of your pay as you go

At Co-op, we’re proud to do things differently. As a large co-operative owned by members, community is central to our mission. Since 1844, our social purpose guides us to build a fairer world for members, customers, colleagues, and communities.

Building an inclusive work environment

We actively build diverse teams and welcome applications from everyone. We aim for our colleagues to have equal opportunities and reflect the communities we serve. We make reasonable adjustments for disabilities and are part of the Disability Confident scheme, offering interviews to disabled candidates who meet minimum criteria.

We’ll ask if you want to be considered under the Disability Confident scheme when you apply. If invited to the recruitment process, we’ll ask if you need adjustments to participate. Learn more at jobs.coop.co.uk/apply-process and about our diversity commitments at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application, you’ll complete an online assessment (~20 minutes). Successful applicants will undergo background checks, including DBS, adverse media, occupational health questionnaire, and social media review. Employment offers are conditional upon passing these checks.