Funeral Service Coordinator (Hiring Immediately)

JR United Kingdom; Stevenage; On-site; GBP 10,000 - 14,000; Part time

Job summary

Join Co-op as a Funeral Arranger in a part-time role, providing essential support to families during difficult times. No experience is necessary as full training is provided, and benefits include competitive pay, pension contributions, and various discounts. This role is ideal for compassionate individuals looking to make a difference in their community.

Benefits

30% off Co-op branded products

10% off other brands

23 days holiday pro-rata

Career development opportunities

Access to Employee Assistance Programme

Pension with 10% employer contribution

Qualifications

• No experience needed but a passion for service delivery is required.
• Strong communication and administrative skills needed.
• High levels of empathy and discretion are essential.

Responsibilities

• Support clients by organizing family visits and answering questions.
• Refer regulated work to certified colleagues as needed.
• Build positive relationships in the local community.
• Assist with manual handling of coffins.

Skills

Communication

Customer Service

Empathy

Attention to Detail

Job description

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Client:

Co-op

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Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

Closing date: 11-06-2025

Funeral Arranger £12.62 per hour plus benefits. Part time 18.75 hours per week, working Wednesday afternoon and all day Thursday and Friday. 102 High Street, Nailsea, BS19 1AH

No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed.

Join our friendly team and help families say the perfect goodbye to loved ones. We provide full training and ongoing support, so you’ll have all the tools you need for your new role. Benefits include a competitive salary, pension scheme, and discounts on Co-op products and services. Find job satisfaction you didn’t think was possible. Apply today.

What you’ll do

• Support clients by organising family visits and answering guest questions as a ‘non certified’ funeral arranger
• Refer all regulated work, like selling and advising on funeral plans, to a ‘certified’ colleague
• Build positive relationships in the local community
• Support with manual handling of coffins and the deceased

This role would suit people who have

• A passion for delivering great service and building relationships
• Excellent communication and admin skills with strong attention to detail
• High levels of empathy, discretion, and care

Why Co-op?

• 30% off Co-op branded products in our food stores
• 10% off other brands in our food stores
• Discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• A pension with up to 10% employer contributions
• Access to Employee Assistance Programme, virtual GP, and free eye tests
• Career development opportunities including apprenticeships
• Supportive team environment
• Access to Wagestream for pay management

At Co-op, we’re proud to do things differently. Owned by millions of members, our community-focused business aims to build a fairer world for all.

Building an inclusive work environment

We actively build diverse teams and welcome applications from everyone. We offer reasonable adjustments for applicants with disabilities and are part of the Disability Confident scheme. When applying, you’ll be asked if you want to be considered under this scheme. We also perform background checks, including DBS, adverse media, health, and social media screening. Offers are conditional upon completing these checks.