Funeral Service Coordinator (Hiring Immediately)

JR United Kingdom; Cardiff; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading team at Co-op as a Funeral Arranger in Cardiff. This part-time role involves supporting clients in sensitive situations, with training provided. Enjoy benefits such as a competitive salary, pension contributions, discounts, and opportunities for career development.

Benefits

30% off Co-op products

10% off other brands

23 days holidays (pro-rata)

Pension with up to 10% employer contributions

Access to Employee Assistance Programme

Virtual GP and free eye tests

Career development opportunities

Access to Wagestream for early pay access

Qualifications

• Passion for delivering great service.
• Strong attention to detail.
• High levels of discretion and care.

Responsibilities

• Organise family visits and answer guest questions.
• Refer regulated work to certified colleagues.
• Support at the funeral home.

Skills

Communication

Empathy

Attention to detail

Job description

Social network you want to login/join with:

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Client:

Co-op

Location:

Cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Closing date: 11-06-2025

Funeral Arranger £12.62 per hour plus benefits. Part-time 18.75 hours per week, working Wednesday afternoons and all day Thursday and Friday. 102 High Street, Nailsea, BS19 1AH.
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed. Join our friendly team and help families say the perfect goodbye to loved ones. We provide full training and ongoing support, so you’ll have all the tools you need for your new role. Benefits include a competitive salary, excellent pension scheme, and discounts on Co-op products and services. Find a job satisfaction you didn’t think was possible. Apply today.
What you’ll do • Support clients by organising family visits and answering guest questions as a ‘non-certified’ funeral arranger
• Refer all regulated work, like selling and advising on funeral plans, to a ‘certified colleague’
• Build positive relationships in the local community
• Support at the funeral home, sometimes as the only staff member
• Assist with manual handling of coffins and the deceased
This role would suit people who have
• A passion for delivering great service and building relationships
• Excellent communication and admin skills with strong attention to detail
• High levels of empathy, discretion, and care
Why Co-op?
You’ll enjoy benefits like:
• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores
• Discounts on other Co-op products and services
• 23 days holidays (pro-rata, increasing with service)
• Pension with up to 10% employer contributions
• Access to Employee Assistance Programme for confidential support 24/7
• Virtual GP and free eye tests
• Career development opportunities including apprenticeships
• Friendly, supportive team
• Access to Wagestream for early pay access
Building an inclusive work environment We’re committed to diversity and inclusion, welcoming applications from everyone. We make reasonable adjustments for applicants with disabilities and are part of the Disability Confident scheme. When you apply, you can opt to be considered under this scheme. We also conduct background checks, including DBS and social media screening, upon successful application. Any employment offer is conditional on these checks.