Funeral Operative

www.findapprenticeship.service.gov.uk - Jobboard; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local funeral service provider is seeking a compassionate individual to join their Funeral Team in Ipswich. You will assist clients and families throughout funeral services while maintaining a professional and empathetic demeanor. Ideal candidates possess strong communication skills and a full UK driving license. The role offers competitive pay and flexible working patterns.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday, increasing with service

5% employer pension contribution

Death in service benefit

Enhanced family leave and pay

Award-winning training and apprenticeship programs

Employee Recognition Scheme

Free remote GP service

Qualifications

• Experience in funeral services is desirable but not essential.
• Demonstrated personality, empathy, and people skills are required.

Responsibilities

• Drive and assist in funeral services, supporting clients and families.
• Bring the deceased into care from various locations.
• Prepare the deceased for viewings and the service.
• Oversee chapel visits and maintain cleanliness of facilities.

Skills

Great communication and interpersonal skills

Professional and empathetic approach

A ‘team player’

Attention to detail

Professional standard of conduct and appearance

Good knowledge of the local area

A full UK manual driving licence

Job description

Find out what it’s like to be part of our Funeral Team

Hear about our roles from our team, they will talk you through what it’s like to work for the East of England Co-op Funeral Services.

Come and join our team!

We have provided Funeral Services to clients and families across the East of England for over 90 years.We know that our Funeral Co-ordinators are the ‘heartbeat’ of this service as the main point of contact for our clients, families, and local communities.

You will also need to demonstrate the same professionalism when advising on other services, such as pre-payment plans and masonry.

We will fully support you in engaging with local projects and supporting important causes, helping you to establish the East of England Co-op Funeral Services and you, as an individual, in the community; our colleagues regularly tell us how rewarding this is!

Whilst previous experience of Funerals would be desirable, this isn’t essential; we’re more interested in hearing from individuals who can demonstrate that they have the personality, empathy and people skills suited to this environment.We are truly local, so whatever experience you bring to this role, you can be reassured that you will be fully supported by nearby branches and Head Office colleagues, as well as your line manager.

Want to know more? Take a look at our job description for the rolehere.

Our working patterns are non-contractual.Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

What you’ll be doing

• Drive and/or bear on funeral services, supporting our client’s and family’s needs throughout
• To bring the deceased into our care from different locations / in varying circumstances
• Prepare the deceased for viewings and the funeral service
• Oversee chapel visits
• Maintain the cleanliness and high standard of our facilities and ceremonial vehicles
• Other support tasks, including preparing coffins, checking floral tributes and order of service, etc.

You may also be required to participate in an ‘out-of-hours’ on-call rota. The hiring manager will discuss this further should you be invited to attend an interview.

The person we are looking for

• Great communication and interpersonal skills
• Professional and empathetic approach
• A ‘team player’
• Attention to detail
• Professional standard of conduct and appearance
• Good knowledge of the local area
• A full UK manual driving licence

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 22 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements*
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Wagestream
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment.We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.