Funeral Director

Co-op; Bolton; On-site; GBP 29,000; Full time

Job summary

Join the Co-op Funeralcare team as a Funeral Director, where you'll provide compassionate service during a crucial time for families. This full-time role offers an attractive salary of £28,762, with numerous benefits like discounts and support services, while requiring no prior experience. We're committed to a diverse workforce and welcome applications from all backgrounds.

Benefits

30% off Co-op branded products

23 days holiday (pro rata)

Pension with up to 10% employer contributions

Employee Assistance Programme

Access to virtual GP

Career development opportunities

Friendly and supportive team

Wagestream access for financial management

Qualifications

• No experience needed, but must have a UK manual driving license.
• Compassion, understanding, and a cool head under pressure are essential.
• Managerial experience preferred.

Responsibilities

• Ensure client needs and service levels are met.
• Conduct ceremonial tasks and support the funeral team.
• Build and maintain relationships with clients and the community.

Skills

Empathy

Customer Focus

Commercial Mindset

People Skills

Attention to Detail

Job description

Funeral Director £28,762 (£14.75 per hour) plus benefits Full time, 37.5 hours per week, Monday to Friday, 9am-5pm,plus on call. Bolton, BL1 8DW
No experience needed.
We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team.
You don’t need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role.
At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be right at the heart of that service. You’ll balance your time between managerial and business tasks, and building strong, trusting relationships with clients.
At the Co-op, you’ll be part of something meaningful. Join us today.
What you’ll do
• make sure client needs, service levels and KPIs are met • be clients’ main point of contact; supporting and guiding with the help of the wider team • support funerals – conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’ • build and maintain relationships with the team, clients and the community
This role would suit people who have
• a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence
Why Co-op?
You’ll get a fantastic benefits package including:
• 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities
Building an inclusive work environment
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.