Fundraising & Supporter Care Coordinator

Maggie’s; Oldham; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Centre-based working

Travel opportunities

Pension scheme

Staff development

Free tea/coffee

Flexible hours

Local travel support

NHS pension option

Eye test expenses

Buddy system

Job summary

Maggie’s Oldham is seeking a Fundraising Administrator to support fundraising activities at the Oldham Centre and maximise income for Maggie’s. You will welcome and support visitors to the centre during fundraising and ensure they are motivated, informed and supported.

This is a demanding role in a fast-paced environment with occasional irregular hours and local travel; interviews are scheduled for 14 October at Maggie's Oldham.

Qualifications

• A level / Higher or equivalent qualification.
• At least two years’ work experience with transferrable skills.
• Experience of volunteering in the voluntary sector.
• Excellent IT skills.
• Strong written and verbal communication.

Responsibilities

• First point of contact for enquiries from community audiences and suppliers.
• Respond to enquiries from the public, volunteers, fundraisers etc (by phone, mail and in person).
• Refer enquiries to Centre Fundraiser where appropriate.
• Provide supporters with a choice of how they fundraise in line with the national strategy.
• Provide excellent supporter care to enthuse and retain supporters.
• Liaise with Supporter Services Teams to handle complaints and enquiries efficiently.
• Support communications activities using conventional and online media.

Skills

Excellent IT skills

Strong written and verbal communicatie

Two years’ work experience

Education

A level / Higher or equivalent

Job description

Maggie’s Oldham is seeking a Fundraising Administrator to support fundraising activities at the Oldham Centre and maximise income for Maggie’s. You will welcome and support visitors to the centre during fundraising and ensure they are motivated, informed and supported.

This is a demanding role in a fast-paced environment with occasional irregular hours and local travel; interviews are scheduled for 14 October at Maggie's Oldham.