Fundraising Support Assistant

Weston Park Cancer Charity; Sheffield; Hybrid; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Hybrid working

27 days annual leave

NHS benefits

Pension contribution

Job summary

Weston Park Cancer Charity is looking for a driven Fundraising Support Assistant to join a busy charity team. You will be the first point of contact for fundraising enquiries and deliver high-quality donor care for fundraisers, supporting campaigns and events throughout the year.

You will help ensure data in our systems is up to date, assist with fundraising materials and stock control, and be an active team member contributing to success.

Qualifications

• Excellent communication skills (written and oral) with donors, volunteers and patients.
• Ability to work as part of a fast-paced fundraising team and manage priorities.
• Willingness to work occasional evenings and weekends to fulfil duties.

Responsibilities

• Be the first point of contact for general fundraising enquiries by face-to-face, telephone, post, email and website.
• Deliver high-quality donor care and stewardship for fundraisers.
• Support fundraising initiatives, campaigns and events throughout the year.

Skills

Excellent communication

Team player

Time management

Job description

• 'First' point of contact for general fundraising enquiries (face to face, telephone, via post, email, & website) providing excellent supporter and customer care
• Donor communications & stewardship- delivering high quality donor care for our fundraisers
• Provide support for fundraising initiatives, campaigns & events during the year (with a requirement to work occasional evenings and weekends to fulfil this function)
• Fundraising Materials preparation and distribution
• Responsible for the stock control for all our materials including trading, events and supporter's items
• Ensure that all activities and contacts are managed through Weston Park Cancer Charity systems and procedures and that data is kept up to date
• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team
• Drive the charity car when required for charity business

What you do

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity's busy charity team. Our Fundraising Support Assistant will play a vital part of our Fundraising team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your fundraising career within an organisation which makes a real difference to the lives of thousands of people, we'd love to hear from you.

• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
• Participate in personal and organisational training and development and performance framework meetings

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Key Responsibilities

• You will be a forward thinking, team player with a 'can do' attitude & part of a fast-paced fundraising team
• You will have excellent communication skills (both written and oral) as you will be welcoming donors, volunteers, and patients on a daily basis
• Able to manage your own workload and priorities to agreed deadlines

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

• 27 days (plus bank holidays) annual leave
• Option to purchase additional five working days per year
• Westfield Health level 4 coverage
• 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
• Up to 2 weeks full paternity pay
• NHS benefits
• Hybrid working
• A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme.
• Tax relief is automatically claimed for the staff member.
• Death in service cover