Fundraising Database Assistant

YMCA England & Wales; City of Westminster; On-site; GBP 23,000 - 32,000; Full time

Job summary

YMCA England & Wales is seeking a Fundraising Database Assistant to join the DISE team, helping keep the supporter database accurate and up to date. You will run scheduled imports/exports with third-party partners and create targeted data selections for fundraising and marketing campaigns.

You will also build queries and exports in Raiser's Edge NXT, perform routine data quality checks, flag recurring issues, and be the first point of contact for routine database queries.

Qualifications

• You have experience with a CRM or database system and Excel.
• You follow documented processes and meet deadlines.
• You communicate well and are collaborative and proactive.

Responsibilities

• Run scheduled data imports and exports with third-party partners.
• Produce targeted data selections for fundraising and marketing campaigns.
• Create queries, lists and exports in Raiser's Edge NXT.
• Carry out routine data quality checks and clean-up.
• Respond to ad hoc database requests and act as first point of contact.

Tools

Raiser's Edge NXT

Job description

We're looking for a Fundraising Database Assistant to join our Data, Insight and Supporter Experience (DISE) Team, part of our wider Fundraising Team. You'll help keep our supporter database accurate, reliable and up to date, so that fundraising can run smoothly and decisions are based on data we can trust. You'll run scheduled data imports and exports with our third-party partners, produce targeted data selections for fundraising and marketing campaigns, and respond to ad hoc requests by creating queries, lists and exports in Raiser's Edge NXT. You'll also carry out routine data quality checks and clean-up. You'll flag recurring issues so they can be prevented, and act as the first point of contact for routine database queries.,

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You’ll have experience of working with a CRM or database system, a good working knowledge of Microsoft Excel, and a real commitment to data accuracy. You’re comfortable following documented processes and delivering scheduled work to agreed deadlines, and you communicate well and enjoy supporting colleagues. You're collaborative and proactive, keen to learn and develop in a data and insight-focused role, and share our commitment to equality, diversity and inclusion. You’ll also respect the Christian ethos of the YMCA and uphold its values.

Experience of working with supporter, customer or donor data (ideally in a charity), or of importing, exporting, cleaning and validating data, would be an advantage, but isn't essential. If you're organised, detail-minded, and want your work to genuinely support young people across the country, we'd love to hear from you.

YMCA is the oldest and largest youth charity in the world, founded in England in 1844. Today it's a global movement supporting more than 58 million people across 119 countries. In England & Wales, we operate as a federation of 80 local YMCAs, working independently to help young people belong, contribute and thrive in their communities. YMCA England & Wales acts as the national council - supporting local YMCAs, developing national programmes, and championing young people's voices with government., YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.