Fundraising & Communications Officer, Welsh Ambulance Service Charity

Integrated Care System; Cwmbran, St Asaph, Cardiff, Swansea; Hybrid; GBP 39,000 - 48,000; Full time

Job summary

The Integrated Care System seeks a Fundraising and Communications Lead for the Welsh Ambulance Service Charity. The role involves leading on fundraising campaigns, building relationships with stakeholders, and managing the Fundraising and Marketing Plan. Ideal candidates will have a postgraduate degree, solid experience in fundraising, and excellent communication skills in both Welsh and English. This position offers flexible working arrangements with a competitive salary between £39,263 and £47,280 annual.

Qualifications

• Postgraduate degree or equivalent work experience.
• Understanding of best practices in fundraising and GDPR.
• Experience in fundraising within health or social care sectors.

Responsibilities

• Lead Fundraising and Communications for the Welsh Ambulance Service Charity.
• Build strong relationships with community fundraisers and donors.
• Develop and deliver the Fundraising and Marketing Plan.

Skills

Excellent written and verbal communication skills

Attention to detail and accuracy

Fluent written and spoken Welsh

Education

Postgraduate degree level in relevant field

Recognised professional qualification(s) in marketing or fundraising

Tools

Online fundraising platforms

Content Management Systems

Job description

THIS POST IS FIXED TERM/SECONDMENT FOR 2 YEARS TO MEET THE NEEDS OF THE SERVICE. IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

The Welsh Ambulance Service Charity is the official NHS charity for the Welsh Ambulance Services University NHS Trust (WAST). As a registered charity, the Welsh Ambulance Service Charity supports WAST staff, volunteers and patients right across Wales, providing funding for projects that go beyond what's possible through statutory government funding.

Following a strategic review in 2023, the Corporate Trustee has supported the development of the Charity as a "strategic enabler", investing in the Charity's leadership and structure so that it can better support staff and patients. As part of this investment, a new Head of Charity joined the Trust in October 2024.

This is an exciting time for the Charity, as it invests in resourcing to grow and to fulfil its potential. Key objectives for the Charity are to increase its fundraising income, and to better demonstrate the impact of its charitable spending.

This position is advertised as full-time - however, a part-time contract could be considered for the right candidate

This role can be based at any of WAST's regional offices (St Asaph, Swansea or Cwmbran) with opportunities for home working. Some travel across Wales would be required to meet the needs of the role.

Main duties of the job

The primary purpose of this role is to lead on Fundraising and Communications for the Welsh Ambulance Service Charity. This will include building strong relationships with community fundraisers, WAST staff and volunteers, potential donors, and the wider community, in order to build the profile of the Charity and to maximise fundraising income.

The post holder will be responsible for devising a Fundraising and Marketing Plan, with the support of the Head of Charity, in line with the strategic direction of the Charity Committee and Corporate Trustee. The post holder will then be principally responsible for the delivery of the agreed plan.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

• Educated to postgraduate degree level in relevant field, or equivalent level of work experience
• Knowledge of best practices in fundraising, including Code of Fundraising Practice
• An understanding of GDPR, and its implications on direct marketing and donor stewardship
• An understanding of HMRC's Gift Aid policies and procedures
• Recognised professional qualification(s) or CPD training in marketing, public relations, communications and/or fundraising
• An understanding of NHS Charities
• An understanding of third-sector philanthropy in Wales, and how it differs from the rest of the UK
• Specialist knowledge on community fundraising, soliciting major gifts, legacy giving and/or developing corporate partnerships

Experience

• Proven track record of meeting and exceeding income targets within a fundraising role
• Evidence of delivering integrated communications campaigns, including external and internal communications
• Experience of developing case studies for funders or a public audience
• Experience of working collaboratively in a team, and managing own workload effectively
• Proven track record of fundraising within the health or social care charitable sector
• Proven track record in community fundraising or working with volunteer fundraisers
• Experience of events management, particularly within a fundraising setting
• Experience of developing bilingual marketing materials in Welsh and English (with the use of a qualified translator)

Skills

• Excellent written and verbal communication skills
• Excellent IT skills, including knowledge of online fundraising platforms, social media management and website Content Management Systems
• Attention to detail and accuracy
• Fluent written and spoken Welsh

Skills and Attributes

• Ability to provide exceptional donor care to supporters
• Excellent interpersonal skills, with the ability to forge effective working relationships with staff and potential donors
• A proactive member of the team, with the ability to self-motivate and motivate others
• Shows empathy and tact when interacting with potential donors, who may be choosing to donate at a time of grief or loss

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Hybrid working, with occasional days at any WAST office (Swansea, St Asaph, Cardiff or Cwmbran)

WAST office (Swansea, St Asaph, Cardiff or Cwmbran)

£39,263 to £47,280 a yearper annum, pro rata

Contract

Fixed term

Duration

2 years

Working pattern

Full-time,Part-time,Flexible working,Home or remote working

Reference number

020-AC075-0725

Job locations

Hybrid working, with occasional days at any WAST office (Swansea, St Asaph, Cardiff or Cwmbran)

WAST office (Swansea, St Asaph, Cardiff or Cwmbran)