Functional D365 Consultant/Architect

ZipRecruiter; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company in London is seeking a skilled Functional Consultant/Architect with expertise in Microsoft Dynamics 365. This hybrid role involves acting as a bridge between engineering teams and clients, ensuring business needs are met through effective communication and documentation. Responsibilities include gathering requirements, leading workshops, and advising clients on best practices. Candidates should have strong business acumen and experience in Agile environments.

Qualifications

• Proven experience as a Functional Consultant or Solution Architect.
• Experience working in Agile/Scrum environments.

Responsibilities

• Act as a liaison between the D365 engineering team and business stakeholders.
• Lead workshops and stakeholder meetings to define system functionalities.

Skills

Communication

Stakeholder Management

Business Acumen

Education

Microsoft Dynamics 365 certifications

Background in Business Analysis

Tools

Microsoft Dynamics 365

Job description

Job Description

Functional D365 Consultant/Architect
Location: London (Hybrid - 3 Days Onsite per Week)
Employment Type: Permanent

About the Role:

We are seeking a skilled Functional Consultant/Architect with deep expertise in Microsoft Dynamics 365 (D365) and a strong grasp of business processes. In this hybrid role, you will act as a bridge between our D365 engineering team and client stakeholders, ensuring business needs are accurately captured and translated into scalable technical solutions.

This is a client-facing position that demands both strategic thinking and hands-on collaboration, based out of our London office (minimum 3 days onsite per week).

Key Responsibilities:

• Act as a liaison between the D365 engineering team and business stakeholders to gather, analyze, and validate requirements.
• Translate business needs into functional specifications, user stories, and documentation aligned with D365 capabilities.
• Lead workshops, requirements sessions, and stakeholder meetings to define system functionalities and enhancements.
• Provide architectural and functional input for D365 implementations, upgrades, and integrations.
• Assist in the creation of functional solution designs, test plans, and training materials.
• Support UAT and ensure alignment between delivered solutions and business expectations.
• Advise clients on best practices for D365 usage and optimization to improve business efficiency.

Required Skills & Experience:

• Proven experience as a Functional Consultant or Solution Architect with focus on Microsoft Dynamics 365 (Finance & Operations, Customer Engagement, or Business Central).
• Strong business acumen and ability to understand and map business processes to D365 functionality.
• Experience facilitating workshops and working with cross-functional teams.
• Exceptional communication and stakeholder management skills.
• Ability to write clear and comprehensive functional documentation.
• Understanding of D365 integrations and basic technical architecture is a plus.

Qualifications:

• Microsoft Dynamics 365 certifications.
• Background in Business Analysis or Business Process Reengineering.
• Experience working in Agile/Scrum environments.

Work Arrangement:

• Hybrid role based in London.
• Minimum 3 days per week onsite required to collaborate with teams and stakeholders effectively.