Functional Consultant

MRI India; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private Medical Insurance

Health Cash Plan

Pension Scheme

Parental Leave

Flex Time Off

Tuition Reimbursement

Volunteer Time Off

Employee Community Groups

Job summary

MRI Software in London is seeking an implementation consultant to deliver Horizon and ProLease Enterprise projects across EMEA. You will work with clients to gather requirements and lead end-to-end implementations, including training and go-live support.

The role demands strong communication, project management and software implementation experience. A hybrid role with three days remote per week and opportunities to travel.

Qualifications

• Degree or equivalent in IT, business, finance, maths or accounting.
• Experience in business and knowledge of property and lease management.
• Implementation or use of property management software is required.
• Experience with Horizon or ProLease Enterprise preferred but not mandatory.
• Strong communication and problem-solving abilities.
• Proficiency with Excel, Word and PowerPoint.

Responsibilities

• Gather client requirements and implement Horizon/ProLease Enterprise.
• Lead client sessions and translate requirements into solution designs.
• Develop training materials and deliver training sessions.
• Manage project timelines and risks with stakeholders.
• Coordinate remote or on-site deployments and testing.

Skills

Client-facing

Project management

Software implementation

Excel

Word

PowerPoint

Verbal communication

Written communication

Education

Degree in IT/Business/Finance/Math/Accounting

Tools

Horizon

ProLease Enterprise

Job description

This position is responsible for implementing MRI’s Horizon and ProLease Enterprise property management solutions and to provide property and lease management consulting services for existing and new clients throughout EMEA. For someone with at least 2 – 3 years business experience, this role will allow for the successful applicant to eventually develop their career into a subject matter expert on client facing projects, being central to leading discussions and implementations. This role allows a degree of responsibility, and the successful applicant will be able to run projects from start to finish. Additionally, this position will train clients on the use of MRI Horizon and ProLease Enterprise, with special attention on guiding clients to apply best practice. The successful candidate must be capable of leading and participating in working sessions with client’s personnel to facilitate technology-based solutions to business problems. This person must be a team player as there are many key stakeholders across the business that work together towards successful implementations. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London, UK office.

Responsibilities

• Familiar with real estate management business processes in either the investor or occupier space (or both).
• Work with clients to gather their requirements and implement the Horizon and ProLease Enterprise software.
• Conduct gap analysis, document client requirements, and translate into Horizon solution design.
• Advise clients on industry best practices regarding property and lease management.
• Create business documentation including training material.
• Assist clients in software configuration, testing, training, and deployment.
• Support in the management of the client and project timelines, risks, and actively resolve project related issues as they arise.
• Plan, develop and deliver remote or face to face, systems training programs.
• Follow software implementation strategies and coordinate associated tasks and resources required to successfully implement Horizon services.
• Work with a varied number of clients in different specialised sectors.

Requirements

• Degree in IT, Business, Finance, Maths, or Accounting is preferred.
• Experience in business, knowledge of property and lease management principles, software implementation would be advantageous.
• Implementation or use of a property management software is a requirement.
• Use of Horizon or ProLease Enterprise would be advantageous, though not essential.
• Effective communication skills.
• Ability to reason logically and provide innovative solutions.
• Strong verbal and written communication skills.
• Good problem-solving skills and tenacity to resolve them.
• Good understanding of software implementation methodology.
• Confident with training or training delivery.
• Competency in Excel, Word, PowerPoint.

Other Skills/Experience

• High initiative, self-motivation, and enthusiasm.
• Strong professionalism and customer satisfaction orientation.
• Being able to demonstrate team working abilities is a must.
• Must be flexible to travel when travel is required

Benefits and Perks

• Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.
• Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience.
• Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, and in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!
• Income Protection Plans give you the peace of mind you deserve.
• Further your professional development and growth with our generous Tuition Reimbursement Schemes.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

Additional Perks

• Join our employee-led resource groups to maximize your experience at work.
• Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.
• Utilize 16 hours of paid time to volunteer.
• Know great workers? Our generous employee referral scheme rewards you for bringing in talent.
• Enjoy peace of mind with our regional-specific healthcare benefits for you and your family.
• Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.
• Maintain a fantastic work-life balance with PTO days plus observed holidays.
• Further your professional development and growth with our tuition reimbursement offerings.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.
• And more!

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge?

MRI is proud to be an inclusive employer.

We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.

Now, take a glimpse into some of the fun we have here: MRI Software Instagram