Fun Shop Assistant

Haven; Richmond; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leisure company in Richmond, UK is seeking a Fun Shop Assistant to provide a warm customer experience in retail operations. This role includes selling bingo tickets, maintaining merchandise displays, and processing transactions. Ideal candidates are outgoing, flexible, and enjoy teamwork. Comprehensive training and various perks are provided, including discounts on dining and other services.

Benefits

Attractive pay with overtime opportunities

Inclusive, supportive work environment

Career development opportunities

Team discounts up to 50%

Qualifications

• Previous experience in retail or customer service is beneficial but not required.
• Ability to collaborate efficiently with all departments.
• Flexibility to work weekends, bank holidays, and evenings.

Responsibilities

• Provide excellent experience in our Fun Shop, assisting with purchases.
• Sell bingo tickets in compliance with gambling regulations.
• Keep merchandise displays tidy and well-stocked.
• Accurately process transactions, handling cash and card payments.

Skills

Outgoing and friendly personality

Customer service orientation

Cash handling confidence

Job description

Social network you want to login/join with:

Position: Fun Shop Assistant
Type: Full Time / Part Time / Seasonal
Pay Rates: Up to £ per hour depending on age

Join our One Great Team here at Haven as a Fun Shop Assistant, where you’ll be the friendly face of our Fun Shop, helping guests find the perfect souvenirs and selling bingo tickets! This role combines retail duties with collaboration alongside our entertainments team to ensure we meet gambling regulations, adding an extra layer of fun to our guest and owners experience.

We are seeking an enthusiastic Fun Shop Assistant who loves making people smile and enjoys a lively, guest-focused role.

Key Responsibilities
- Provide excellent experience in our Fun Shop, assisting with purchases and creating a welcoming atmosphere.
- Sell bingo tickets in compliance with gambling regulations, collaborating with the entertainments team.
- Keep merchandise displays tidy, well-stocked, and appealing.
- Accurately process transactions, handling cash and card payments.
- Follow health, safety, and legal standards.

Requirements
- Previous experience in retail or customer service is beneficial but not required—training is provided.
- Outgoing and friendly personality with a passion for excellent service.
- Confidence handling cash and card transactions accurately.
- Ability to collaborate efficiently with all departments.
- Flexibility to work weekends, bank holidays, and evenings.

Due to gambling regulations, applicants must meet the minimum legal age of 18.

What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.