Full Time Supervisor, Kurt Geiger, Westfield White City

KURT GEIGER; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading footwear and accessories brand is seeking a Customer Service Representative in London. Responsibilities include maintaining high customer service standards and stock management. The ideal candidate has previous experience, thrives under KPIs, and presents themselves to brand standards. They offer competitive salary options, bonuses, and employee discounts.

Benefits

Competitive basic hourly rate

Generous bonus structure

Amazing employee discounts

Opportunities for progression

Qualifications

• Previous experience in a similar role is required.
• Enjoy working to KPIs as a customer service ambassador.
• Ability to maintain high personal presentation standards.

Responsibilities

• Ensure the customer service is of the highest standards at all times.
• Handle all stock effectively and ensure back of house standards are maintained.
• Support your Management Team in achieving company sales targets and operational goals.

Skills

Customer service

Stock handling

KPI achievement

Job description

Overview

Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against Racism

Responsibilities

• Ensure the customer service is of the highest standards at all times
• Handle all stock effectively and ensure back of house standards are maintained
• Support your Management Team in achieving company sales targets and operational goals
• Be compliant in all opening/closing procedures
• Be a role model for our brand with our personal presentation standards
• Maintain store visual standards
• Embody the Kurt Geiger DNA and be Captivating, Engaging, Passionate, Driven and On Brand.
• Have previous experience in a similar role
• Be a customer service ambassador and enjoy working to KPI's
• Competitive basic hourly rate
• Generous bonus structure
• Amazing employee discounts
• Fabulous shoes!

What we offer

• Very real opportunities for progression

Our Stores

The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores