Full Time Supervisor, Footwear Department, Selfridges Birmingham

KURT GEIGER; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Kurt Geiger is seeking a passionate Retail Supervisor in Birmingham. The role emphasizes providing outstanding customer service, achieving sales targets, and maintaining store standards. You'll benefit from a competitive salary, bonuses, and employee discounts while working in a dynamic environment. Join us and embrace diversity and equality as part of our mission.

Benefits

Competitive basic hourly rate

Generous bonus structure

Amazing employee discounts

Fabulous shoes!

Qualifications

• Experience as a retail supervisor with KPI knowledge.
• Proven customer service skills.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure high standards of customer service at all times.
• Support Management Team in achieving sales targets.
• Drive sales and maintain visual standards in-store.

Skills

Customer Focus

Sales Driven

Communication

Team Leadership

Retail Knowledge

Job description

We Are One

At Kurt Geiger, we celebrate individuality, believing our differences make us more powerful as a collective.

Diversity, equality, and inclusion are at the core of who we are. We strive to reflect this in every corner of our company culture, starting with promoting equal opportunities. Though prejudice persists in our world, it is not welcome in our workplace, and ensuring the equality of all our people processes to recruit a diverse workforce remains paramount.

We are committed to creating an inclusive workplace where everyone has the opportunity to thrive as their authentic self.

Kurt Geiger first opened in Britain's fashion capital on Bond Street, London, in 1963. Since the Sixties, Kurt Geiger has continuously evolved to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility.

WE NEED YOU TO:

1. Ensure the customer service is of the highest standards at all times
2. Handle all stock effectively and maintain back-of-house standards
3. Support your Management Team in achieving company sales targets and operational goals
4. Be a role model for our brand with personal presentation standards
5. Maintain store visual standards
6. Embody the Kurt Geiger DNA by being: Customer Focused, Brand Focused, SHINE, Driven & Inclusive
7. As a supervisor, drive sales with your passion for luxury footwear, support the team, and be a fabulous service ambassador representing our dynamic and innovative brand
8. Use your extensive retail knowledge and excellent communication skills to form long-lasting relationships with customers and your team. Deliver the best shopping experience, proactively support back-of-house operations, and create a seamless shop floor experience, supporting the management team where needed
9. Be an experienced seller with KPI knowledge, able to meet and exceed targets in a retail environment, and have supervisory experience

Benefits include:

• Competitive basic hourly rate
• Generous bonus structure
• Amazing employee discounts
• Fabulous shoes!

If successful, you will work for a business that recognizes that amazing people are key to driving our success and fulfilling our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. Our fast-paced environment requires adaptability, but we reward hard work, commitment, and loyalty with a fantastic benefits package and real opportunities for progression.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism