Full Time Supervisor, Footwear Department, Selfridges Birmingham

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a Full Time Supervisor for the Footwear Department in Birmingham. This role is pivotal in maintaining exceptional customer service and operational standards while driving sales. The ideal candidate will possess a passion for luxury footwear and a proven track record in retail, embodying the brand's values of inclusivity and creativity. Join a dynamic team that celebrates diversity and empowers its members to shine. If you are ready to make a difference in a vibrant retail environment, this opportunity is perfect for you.

Benefits

Generous Bonus Structure

Competitive Hourly Rate

Fabulous Shoes

Qualifications

• Experienced seller with KPI knowledge and team supervision experience.
• Excellent communication skills to build lasting customer relationships.

Responsibilities

• Ensure high customer service standards at all times.
• Support management in achieving sales targets and operational goals.

Skills

Customer Service

Retail Knowledge

Communication Skills

Sales Target Achievement

Education

Retail Management Experience

Job description

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Full Time Supervisor, Footwear Department, Selfridges Birmingham, Birmingham

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Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6ced7f854c3d

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Ensure the customer service is of the highest standards at all times
• Handle all stock effectively and ensure back of house standards are maintained
• Support your Management Team in achieving company sales targets and operational goals
• Be a role model for our brand with our personal presentation standards
• Maintain store visual standards
• Embody the Kurt Geiger DNA by being: Customer Focused, Brand Focused, SHINE, Driven & Inclusive.

Requirements

• As a supervisor with Kurt Geiger, you will drive sales with your passion for luxury footwear, support the team and be a fabulous service ambassador whilst representing our dynamic and innovative brand.
• Using your extensive retail knowledge and excellent communication skills, you will form long lasting relationships with customers and your team. Delivering the very best shopping experience for our customers, you will proactively support back of house operations and create a seamless shop floor experience, whilst supporting the management team where needed.
• To be successful, you will be an experienced seller with KPI knowledge, able to meet and exceed targets in a retail environment and have experience of supervising a team.
• Competitive basic hourly rate
• Generous bonus structure
• Fabulous shoes!

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.