Full Time Supervisor, Carvela, Metrocentre

Kurt Geiger; Gateshead; On-site; GBP 22,000 - 28,000; Full time

Job summary

Kurt Geiger, a renowned footwear brand, is seeking a passionate Supervisor to join their team in Gateshead. This role involves driving sales, ensuring exceptional customer service, and maintaining store standards. The ideal candidate will have a solid background in retail, strong communication skills, and a proven ability to lead and motivate a team. Employee discounts are among the perks.

Benefits

Amazing employee discounts

Qualifications

• Experienced in retail with knowledge of KPIs.
• Ability to meet and exceed sales targets.
• Strong communication skills to build customer relationships.

Responsibilities

• Ensure high standards of customer service.
• Manage stock and maintain back of house standards.
• Support management in achieving sales targets.

Skills

Customer service

Communication

Retail knowledge

Team supervision

Sales drive

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Ensure the customer service is of the highest standards at all times
• Handle all stock effectively and ensure back of house standards are maintained
• Support your Management Team in achieving company sales targets and operational goals
• Be a role model for our brand with our personal presentation standards
• Maintain store visual standards

• As a supervisor with Kurt Geiger, you will drive sales with your passion for luxury footwear, support the team and be a fabulous service ambassador whilst representing our dynamic and innovative brand.
• Using your extensive retail knowledge and excellent communication skills, you will form long lasting relationships with customers and your team. Delivering the very best shopping experience for our customers, you will proactively support back of house operations and create a seamless shop floor experience, whilst supporting the management team where needed.
• To be successful, you will be an experienced seller with KPI knowledge, able to meet and exceed targets in a retail environment and have experience of supervising a team.

• Amazing employee discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.