Full Time Store Production Supervisor

The Salvation Army USA Central Territory; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Store Production/Department Supervisor to lead a dynamic team in achieving production and sales goals. This role focuses on overseeing the production process, training new team members, and ensuring quality control. With a commitment to enhancing donor and shopper experiences, the ideal candidate will thrive in a fast-paced environment. Join a forward-thinking organization that values diversity and inclusion, encouraging applications from all backgrounds, including veterans and individuals with disabilities. This is a fantastic opportunity to make a meaningful impact while developing your leadership skills.

Qualifications

• Experience in team management and production processes.
• Ability to conduct quality control inspections.

Responsibilities

• Oversee daily tasks for the production team and ensure completion.
• Train new team members on production expectations and processes.
• Conduct quality control inspections to ensure product excellence.

Skills

Team Management

Quality Control

Cash Register Operation

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Job Objective:

The purpose of the Store Production/Department Supervisor is to oversee the production process and personnel, focusing on meeting production and sales goals.

Essential Functions:

This description highlights core responsibilities and requirements. Other duties may be assigned as needed. Reasonable accommodations will be provided for individuals with disabilities. The listed requirements represent the minimal education, experience, skills, and abilities needed for this role.

• Assign, direct, and ensure completion of daily tasks for the production/department team, including housekeeping.
• Train new team members on production expectations and processes.
• Conduct quality control inspections to ensure product excellence.
• Track and report production metrics regularly.
• Participate in production processes as needed.
• Proficiently use cash registers at applicable locations.
• Implement strategies to meet product acquisition, production, and sales goals daily, weekly, and monthly.
• Understand and communicate product goals.
• Implement product rotation diligently.
• Coordinate with personnel to place supply orders for upcoming processing days.
• Support store maintenance and appearance, following safety procedures.
• Prepare for the next day's production.
• Enhance donor and shopper experiences.
• Maintain communication with Store Management regarding operations, incidents, and concerns.
• Foster understanding of policies and procedures among staff.
• Address complaints and escalate issues to management.
• Protect resources through product control procedures to prevent theft and spoilage.
• Manage property, utility, and supply waste.
• Perform other duties as assigned by management.

Addendum: Donation Area Supervisors

• Sort, load, and unload trucks per policy, ensuring safety and order.
• Receive and document donations, following center policies.
• Inform donors about unacceptable materials courteously.
• Power sort donations where applicable.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, those impacted by the justice system, and/or without a college degree are encouraged to apply.