Full Time Spa Therapist, Central London (Oxford Street)

LUSH; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading skincare brand in London seeks passionate Spa Therapists to perform immersive treatments and engage clients. Candidates must have an NVQ Level 3 qualification and experience in body massage and facials. This full-time role offers comprehensive onboarding and training, as well as travel expenses covered to the training center. Join a brand committed to diversity and providing excellent customer service.

Benefits

Travel expenses covered

Accommodations during training

Comprehensive training program

Qualifications

• An NVQ Level 3 qualification in Beauty Therapy or equivalent.
• Practical work experience performing body massages and facials.
• Passionate about delivering excellent customer service.

Responsibilities

• Perform Lush Spa Treatments following set routines and standards.
• Represent the Lush Spa on the shop floor.
• Look after clients' experiences.
• Support the day-to-day running of the spa.
• Maintain high standards in cleanliness and presentation.

Skills

Customer service

NVQ Level 3 in Beauty Therapy

Holistic Therapy

Body massage

Facial treatments

Education

NVQ Level 3 qualification in Beauty Therapy

Job description

Full time position available. Weekend availability required.

Who we are

Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.

Our store is right in the heart of London, tucked between Oxford Street and Tottenham Court Road tube stations.

Who are we looking for?

The Lush Spa allows us to showcase LUSH's values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the 'ultimate demo' for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!

We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences for a 24 hour contract.

Good to know

Start date & Onboarding: The successful candidate will complete at least 10 days of onboarding at their assigned location. The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training.

Training: Upon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn 6 of our core treatments.

To be considered for this role, you must be available for travel to Poole and attend the 6 week course:

• Start date: Monday 29th September or earlier
• Travel to Poole: Sunday 12th October
• Start training course: Monday 13th October
• Training runs from Monday to Friday
• End of training course: Friday 21st November
• Back in your spa w/c 24th November

Travel expenses to and from Poole will be covered by LUSH, as well as travel expenses for 2 weekends of your choice during the training period. Additionally, accommodations in Poole will be provided for the duration of your stay.

Please note that the training dates are not flexible and cannot be changed.

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Responsibilities

• Performing Lush Spa Treatments following set routines and standards
• Representing the Lush Spa on the shop floor and across the business
• Looking after clients' experiences, making sure their journey runs smoothly
• Supporting the day-to-day running of the spa
• Booking and upselling treatments using our booking system
• Maintaining high standards in the spa (cleanliness, presentation, hygiene...)
• Being responsible for your own wellbeing using the available tools that are provided
• Keeping product & treatment knowledge up to date
• Supporting stock control

Skills & Experience

• An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
• Practical work experience within a similar role performing body massages and facials.
• Passionate about delivering excellent customer service and treatments.
• Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.