Full Time Skincare Specialist John Lewis Oxford Street

CHANEL; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

As a Skincare Consultant at a leading luxury brand, you will drive the growth of CHANEL's skincare business by delivering personalized consultations and promoting products. You will play a crucial role in the team, focusing on exceptional client experiences and contributing to brand growth within the Beauty market.

Benefits

Additional training within skincare

Opportunity to work with a well-known luxury brand

Qualifications

• Approachable and team-focused approach.
• Experience in a client-facing role.
• Confident in delivering skincare masterclasses.

Responsibilities

• Deliver expert skincare consultations.
• Drive sales contribution on the counter.
• Build and maintain client relationships.

Skills

Client Relationship Management

Skincare Expertise

Collaboration

Adaptability

Empathy

Job description

Your role @Chanel

Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Delivering expert skincare consultations and taking ownership to drive the growth of the skincare business. Promoting key business objectives as appropriate and ensuring you work as a team to achieve personal and team targets and KPI's.

You will provide a continued and elevated focus on CHANEL skincare, delivering expert consultations which immerse Clients further into the brand

Whist you will need to take the lead and drive sales of CHANEL skincare, you will also be expected to promote fragrance and makeup.

What impact you can create at Chanel:

• You will create an exceptional experience for our Clients which is authentic and tailored to their personal needs

• Contribute to the brand's growth in the Beauty market by acting as an ambassador
• Demonstrate the highest level of expertise within skincare
• Play an integral part in building CHANEL's portfolio of Clients through data capture in line with the brand's expectations
• Take responsibility for driving the sales contribution to the overall performance on the counter
• Using your unique collection of strengths to enrich the overall experience

• Take ownership for the impact you make within the wider team

This is an impact-focused summary of the job and it's helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview

What you will bring to the role:

• An approachable, collaborative and team focused approach

• Ability to build relationships quickly and create a team spirit, with a flair for collaboration
• A sharing mindset that will continually nourish the Client experience
• A highly motivated and committed approach, with a can-do attitude
• Ideally you will bring with you experience of working in a Client facing role
• A confident approach in delivering skincare application, masterclasses and workshops to enrich the Clients experience

• An understanding of how to drive the business and be adaptable to an ever-changing retail environment

You are energised by:

• Working in a highly collaborative environment that encourages people to perform at their best
• Creating an inspirational and supportive work environment for your team

• Thriving in an environment where personal growth is encouraged
• The ability to showcase your passion for skincare with your colleagues to further develop their understanding and skills
• Using empathy to understand Clients needs and identifying opportunities
• Understanding any current and emerging skincare trends

What you would gain from this experience:

• Opportunity to work with one of the most well-known luxury Global brands with a wealth of heritage
• You will be empowered to take ownership of your impact within the brand
• Additional training within skincare to develop your skillset

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.