Full-Time Sales Consultant (Shoes) - Selfridges, London

TN United Kingdom; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury fashion is seeking a Full-Time Sales Consultant to join their Selfridges team in London. This exciting role involves providing exceptional customer service, developing client relationships, and showcasing a passion for luxury products. The ideal candidate will have previous experience in luxury sales, excellent communication skills, and a strong understanding of fashion trends. Join a prestigious brand and be part of a team that values enthusiasm and dedication to customer satisfaction.

Qualifications

• Previous experience within luxury fashion is essential.
• Strong knowledge of fashion and trends is required.

Responsibilities

• Greet and advise customers with the highest standard of service.
• Build customer loyalty through personal relationships.
• Maintain retail standards and manage stock effectively.

Skills

Luxury Sales Expertise

Communication Skills

Relationship Building

Product Knowledge

Customer Service

Job description

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Full-Time Sales Consultant (Shoes) - Selfridges, London, royaume-uni

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Client:

Dior

Location:

royaume-uni, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

9a77021fb436

Job Views:

7

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Full-Time Sales Consultant (Shoes) - Selfridges, London

Position

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a Sales Consultant with an expertise in luxury sales to join our Selfridges team in London, to develop client relationships and to become a specialist in Dior couture.

Job responsibilities

Responsibilities:

- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure knowledge of sales targets and department performance on a daily and weekly basis
- Follow all stock management procedures
- Support the team to maintain the highest standards of housekeeping and display within the department.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store
- Take all actions necessary to maximise security and prevent theft of product
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
- Participate in team meetings and make a positive contribution
- To carry out any additional duties as directed by the management team.

Profile

Experience Required:

- Previous experience within luxury fashion
- Excellent communication and relationship-building skills
- A passion for Christian Dior and our collections
- Strong knowledge of fashion and trends

This is a full-time permanent position.

(!) Multiple application won't be considered.