Full-time Sales Consultant

We have an exciting opportunity to join our Canary Wharf team as a Full Time Sales Consultant. As a Paul Smith brand ambassador, you should embody our Retail Values and deliver an outstanding customer experience. You will develop and maintain excellent customer relationships while promoting the brand image and culture through storytelling about our products. On the shop floor, you will have fun while learning about our clients, environment, and team.

What's in it for you

• Competitive salary
• Ability to generate commission on every sale
• A generous seasonal clothing and uniform allowance
• 60% discount on Paul Smith products
• Access to exclusive sample sales
• Wellbeing support through Retail Trust for you and your family
• 33 days annual leave inclusive of Bank Holidays, with an option to buy or sell an extra 5 days holiday annually

If you like the sound of what you’ve read so far, find out more about our company culture and the full list of benefits we can offer you.

The Role

1. Welcoming clients through the Paul Smith sales ceremony, greeting, discovering, proposing, closing, and client follow-up to provide a memorable customer experience.
2. Keeping customers informed about Paul Smith activities: collaborations and shop events to ensure they are fully engaged with the brand.
3. Providing an ‘above and beyond’ experience to foster high levels of repeat business.
4. Maximising all sales and customer opportunities, with incentives to meet and exceed personal sales targets, driving store KPIs and sales performance.
5. Handling stock-related duties such as delivery processing, customer orders, store transfers, end-of-season returns, and stocktakes.
6. Maintaining visual presentation, store cleanliness, and housekeeping to company standards, both on and off the shop floor.
7. Using in-store technology, such as store iPads, to enhance the client experience and process transactions efficiently, including end-of-day till procedures.

About You

• Passion for style, fashion, and the Paul Smith brand; alteration and tailoring experience is a plus.
• Smart appearance with individual flair.
• Interest and knowledge of current trends in music, arts, and culture.
• Motivated, confident, and collaborative.
• Flexible and reliable.
• Helpful, approachable, and trustworthy team player.

Who you are

• Loves to provide excellent customer service.
• Experience in a retail environment.
• Keen to work towards individual sales targets.
• Enjoys learning and sharing product knowledge with customers and team.
• Maintains excellent housekeeping and visual standards.

At Paul Smith, we celebrate and encourage applications from all walks of life. We are committed to creating an inclusive environment where talent is recognized and valued.

PLEASE NOTE: Our shortlisting process begins once the advert is released. To avoid disappointment, please complete your application before the closing date.

For more information on this role, please click on the Job Description link below.