Full-Time Sales Associate, Sloane Street

CHRISTIAN DIOR COUTURE; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A luxury fashion brand in London seeks a highly skilled individual to provide exceptional customer service. Responsibilities include building client relationships, achieving sales targets, and maintaining store standards. Ideal candidates will have experience in luxury fashion and excellent communication skills. This full-time role offers flexibility across seven days a week.

Qualifications

• Experience within luxury fashion.
• Ability to build long-term relationships with clients.
• Strong knowledge of fashion and trends.

Responsibilities

• Greet, serve and advise customers.
• Develop customer loyalty through personal relationships.
• Ensure knowledge of sales targets and boutique performance.

Skills

Luxury fashion experience

Excellent communication skills

Client relationship building

Knowledge of fashion and trends

Fluency in a second language

Job description

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are seeking a highly skilled and experienced individual to join our team. The successful candidate will have:

• Previous experience within luxury fashion.
• Excellent communication and relationship building skills.
• An existing client book and the ability to build long-term relationships with clients.
• A passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.
• Fluency in a second language (preferred).

Key responsibilities will include:

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis.
• Follow all stock management procedures.
• Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store.
• Take all actions necessary to maximise security and prevent theft of product.
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
• Participate in team meetings and make a positive contribution.
• To carry out any additional duties as directed by the management team.

We offer a full-time position (40 hours per week) with Monday-Sunday flexibility.