Full-Time Sales Associate, Bicester Village

CHRISTIAN DIOR COUTURE; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading luxury fashion brand in Bicester seeks a full-time Sales Associate to deliver unparalleled customer service and build relationships with clients. The ideal candidate will have previous luxury fashion experience, excellent communication skills, and a passion for fashion trends. Flexibility in scheduling and the ability to work weekends are essential for this role.

Qualifications

• Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.
• Previous experience within luxury fashion.
• Fluency in a second language (preferred).

Responsibilities

• Greet, serve and advise customers, providing the highest standard of service.
• Develop loyalty through personal shopper style approach.
• Achieve maximum sales potential in line with targets.

Skills

Customer service

Relationship building

Product knowledge

Sales techniques

Communication skills

Fluency in a second language

Job description

Overview

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

Responsibilities

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis
• Follow all stock management procedures.
• Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store.
• Take all actions necessary to maximise security and prevent theft of product.
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
• Participate in team meetings and make a positive contribution.
• To carry out any additional duties as directed by the management team.

Qualifications

• Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.
• Previous experience within luxury fashion.
• Excellent communication and relationship building skills.
• An existing client book and the ability to build long-term relationships with clients.
• A passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.
• Fluency in a second language (preferred).