Full Time Sales Advisor

IRO; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading luxury fashion brand is seeking an enthusiastic and experienced Fashion Luxury Sales Assistant in London. The role requires strong customer service capabilities, excellent product knowledge, and a proven track record in sales to drive the boutique's success. Join a dynamic team dedicated to providing exceptional service and contributing to the brand’s prestigious image.

Qualifications

• Strong retail experience from a commercial and customer-focused environment.
• Proven track record of exceeding sales and profit targets.
• Desire for continuous personal and professional development.

Responsibilities

• Build customer loyalty and understand customer relationship management.
• Prioritize customer service above all other tasks.
• Maintain an optimal store image that attracts customers.

Skills

Customer Service

Sales

Product Knowledge

Interpersonal Skills

Communication Skills

Commercial Awareness

Ambition

Positive Attitude

Job description

Founded in 2005, IRO cultivates a sharp, timeless Parisian chic. Under the artistic direction of Nicolas Rohaut, the house prioritizes time spent on pieces and craftsmanship to offer a contemporary wardrobe distinguished by sophistication and contrast. Based in the 11th arrondissement of Paris, the brand is present in over 40 countries. It has nearly 140 boutiques and over 600 points of sale worldwide, including in New York, Los Angeles, London and Seoul. IRO Boutique in London Bruton/Pelham is hiring an enthusiastic and experienced Full-Timer.

Key Responsibilities

To be able to build customer loyalty, understand customer relationship management
To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
To be able to serve multiple customers simultaneously and offer excellent service to all of them.
To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
To prioritize customer service above all other tasks
To be familiar with and offer services according to the needs of customers in order to maximise sales.
To provide support by maintaining an optimal store image that is attractive to customers at all times.
• You will be a Fashion Luxury Sales Assistant who works confidently with a team
• You will Provide in depth knowledge of the brand and our products
• You must be ambitious for the store continuous success and growth.
• Strong retail experience from a commercial and customer focused environment
• Proven track record of exceeding sales and profit targets
• Excellent interpersonal and communication skills
• Commercially aware with the business acumen to keep ahead of your competition
• Energy, drive and a positive can do attitude
• A desire for continuous personal and professional development