Full Time Receptionist at Canterbury Skin and Laser Clinic

The Harley Street Dermatology Clinic; Cirencester; On-site; Full time

Job summary

A leading dermatology clinic in Cirencester is looking for a Receptionist to manage patient interactions, appointments, and administrative support. The ideal candidate will have a passion for patient care, strong communication skills, and the ability to work in a team. This full-time role offers a supportive environment and opportunities for professional development. The position comes with a competitive hourly rate and various employee benefits.

Benefits

Perkbox rewards

Employee Assistance Programme

Ongoing training and professional development

25 days annual leave

Pension scheme contribution

Employee discounts for treatments

Qualifications

• Essential to have a strong work ethic and be hardworking.
• Must have a passion for delivering excellent patient care.
• Good communication and teamwork skills are necessary.

Responsibilities

• Set up clinics and manage patient check-ins.
• Assist doctors and nurses with administrative needs.
• Handle payments and understand patient processes.

Skills

Good work ethic

Passion for patient care

Communication skills

Team player

Job description

Overview

We make health happen. The Dermatology Partnership is a growing group of private clinics, who are trusted experts in dermatology and are now part of Bupa Health Services. We transform peoples lives by providing outstanding dermatology care. We do this by placing patients at the heart of everything we do, striving to be the best at what we do and believe that our patients trust is earned through the delivery of clinical services to the highest standard.

As a Receptionist, you are responsible for managing the overall Reception function within the Clinic. You will ensure that patients receive a friendly, efficient and professional service. You are a crucial part of the team looking after the day-to-day running of the clinic. You will work in conjunction with The Dermatology Partnership, Central Bookings and Central Admin Team.

Join our clinic in Kent and become part of a highly skilled and supportive team with a strong reputation for excellence. We pride ourselves on offering the latest in dermatological treatments and technology, all within a calm, welcoming environment. As part of our team, you\'ll contribute to delivering exceptional patient care, helping individuals feel confident in their skin. If you\'re looking for a workplace that values professionalism, collaboration, and continuous learning, this is the place to grow your career.

Role Responsibilities

• Set up clinics, check in patients, manage appointments (bookings, follow-ups, cancellations), and ensure clinic rooms are ready.
• Print schedules, prescriptions, and post letters; handle documentation, audit trails, and consultant referral/charge sheets accurately.
• Assist with doctors and nurses administrative needs, including prescription handling and responding to queries.
• Understand self-funding/insured patient processes, take payments/deposits, process refunds, and liaise with the bookings team.
• Follow Standard Operating Procedures for all tasks, including internal referrals, patient documentation, and end-of-day responsibilities.

Key Skills / Qualifications Needed For This Role

• Good work ethic and hardworking (essential)
• A real passion for patient care and delivering
• Good communicator and team player

We Offer

• Permanent full time role (40 hours per week)
• £12.85 per hour
• Perkbox rewards, discounted shopping and celebrations
• Employee Assistance Programme access to wellbeing and free counselling services
• Ongoing training and professional development throughout your career at TDP
• 25 days of annual leave entitlement in addition to public holidays (pro-rata)
• Contribution to the company pension scheme (differs by practice)
• Employee discounts for dermatology/aesthetic treatments and skin care products

Why The Dermatology Partnership?

We are dedicated to delivering expert medical, surgical, and aesthetic skincare, guiding each patient through their unique journey. We aim to be recognised as the UK\'s leading provider of clinical dermatology, attracting top clinicians and support teams. We support, understand, and value our patients and colleagues in our welcoming clinics, fostering a culture of trust, respect, and teamwork. We celebrate outstanding performance and take pride in our clinical excellence, our team, and the professional services we offer our patients.

Our commitment to innovation drives us to be flexible, agile, and adaptable, encouraging everyone to contribute to shaping our services now and in the future. We love what we do and are dedicated to making a difference in people\'s lives. Our values reflect our passion for our work and our commitment to providing exceptional care in a supportive and innovative environment.