Full Time Receptionist

Integrated Care System; Newton le Willows; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare practice is seeking a full-time receptionist to join their friendly team in Newton le Willows. The role involves covering reception duties and utilizing Emis Web for patient interactions. Ideal candidates should possess excellent customer service skills with the flexibility to assist during team members' absences. Experience in a GP practice is beneficial, though training will be provided for the right candidate.

Qualifications

• Experience of working within a GP practice is essential.
• Willing to share the cover of sickness and annual leave.

Responsibilities

• Covering the main reception desk and answering telephone queries.
• Issuing prescription requests via EPS.
• Performing admin duties, including scanning documents.

Skills

Professional and polite telephone manner

Excellent customer service and care navigator skills

Knowledge of Emis web clinical

EPS Electronic Prescriptions

Ability to work as part of team

Job description

We are currently recruiting a full-time receptionist to join our friendly team.

working 37 hours per week over 4 days

You must be fully flexible and willing to share the cover of sickness and annual leave

Main duties of the job

Working alongside our friendly supportive team of receptionists the skills and qualities we are looking for are:

• Professional and polite telephone manner
• Excellent customer service and care navigator skills.
• Knowledge of Emis web clinical ( essential).
• EPS Electronic Prescriptions.
• Knowledge of Patch's ( desirable but not essential).
• Knowledge of Footfall.( desirable but not essential).
• Docman
• Ability to work as part of team .

About us

We are a friendly practice consisting of 5 GP Partners, 3 Practice Nurses , 1 HCA 1 GPA, inhouse mental health practitioners and physiotherapists.

We have a Reception team and an Admin team.

Experience of working within a GP practice is essential

Immediate start but happy to wait for the right candidate

Job responsibilities

The job role will involve Reception duties using Emis Web and covering the main reception desk, answering telephone queries and signposting patients to correct clinician or service.

Issuing prescription requests via EPS .

Docman

Other admin duties will involve scanning documents when required.

Person Specification

Experience

• Experience of working within a GP Practice is desirable but not essential as training will be given to successful candidate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.