Full-time Housekeeper

We are Found Ltd; Manchester; On-site; GBP 21,000 - 25,000; Full time

Job summary

A hospitality management company in Manchester is seeking a dedicated Housekeeper to maintain communal areas and provide exceptional service to residents. The ideal candidate will have experience in cleaning, excellent communication skills, and the ability to manage tasks efficiently. The role offers competitive annual leave, pension plans, and team-building activities.

Benefits

25 days annual leave

Pension

Gym membership discounts

Wellness programs

Employee development support

Qualifications

• Previous experience in hospitality or residential cleaning.
• Ability to work independently while following instructions.
• High standards of cleaning and customer service.

Responsibilities

• Clean all communal areas daily, maintaining high standards.
• Approach resident requests with a friendly attitude.
• Report any health and safety issues immediately.

Skills

Cleaning expertise

Communication skills

Time management

Attention to detail

Job description

Overview

Full-time Housekeeper: Company: Found
Location: Victoria Riverside - Manchester city centre - 10 min walk from Victoria Station
Hours: 37 hours a week on average (Monday-Sunday) / 5 days a week
Salary: Up to £25k (depending on experience)
Contract: Full-time / Permanent

Found are the exclusive in-house operator of market leading UK developer FEC. We are striving to be the no.1 experience led, brand-centric 360 lifestyle operator in the UK.

We\'re looking for an experienced Housekeeper to join our growing team! The Housekeeper will be the hero behind keeping our communal areas fresh and gleaming, from polishing and dusting to vacuuming. It\'s all about keeping things spotless and creating a welcoming space.

You\'ll be the friendly face residents can count on for help, whether it’s with cleaning requests or assisting with small tasks around the property. You’ll play a key role in making sure everything stays on track - checking off daily cleaning tasks, keeping supplies organised, and looking sharp while you do it. And don\'t worry, we\'ve got some fun in there too - like providing utility readings for residents and making sure health and safety issues are taken care of right away.

Key Responsibilities

• Clean all communal areas daily, including polishing, dusting, vacuuming.
• Keep lifts spotless and ensure panels are streak-free.
• Approach all resident requests with a friendly, helpful attitude, focusing on exceptional service.
• Empty, thoroughly clean, and replace outdoor ashtrays in their original spots.
• Provide guidance and assistance to residents with a positive, can-do attitude, ensuring the highest level of customer care.
• Report any health and safety issues immediately to your line manager.
• Complete the daily cleaning checklists on time.
• Keep cleaning supplies organised and stocked.
• Maintain a clean, smart, and professional appearance at all times.
• Provide utility readings to residents as needed.

What are we looking for?

• Previous experience as a cleaning pro in hospitality or residential spaces? Perfect!
• Great communication skills and a laser-focus on detail.
• You can work independently on your own, but you’re cool with following instructions too.
• High standards in both cleaning and customer service are a must!
• Able to juggle tasks in a fast-paced environment? Time management skills are key.

What\'s in it for you?

• 25 days annual leave increasing with service
• Pension
• Family friendly policies
• Access to gym membership discounts, cycle2work, health cash plans and more
• YAY Day - A dedicated day for strengthening relationships and collaboration through fun group challenges, creative workshops, and team activities, fostering a stronger community.
• Together, we win - Celebrating team success with shared experiences
• Fearless Fund - We empower personal and professional development by offering support for experiences that challenge and inspire you, from attending conferences to pursuing certifications.
• Feel great, do great - we will be offering you different wellness programs designed to support your health, resilience, and growth.

Equal Opportunities

It is the Company\'s policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Company will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.