Full Time Housekeeper

Park Hotel; Barnstaple; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company in Barnstaple, Brend Collection, is seeking a Housekeeper for The Royal and Fortescue Hotel. The role involves maintaining high cleanliness standards and delivering excellent customer service. Full training provided, and offers competitive wages, paid holidays, and team discounts.

Benefits

Competitive pay

Paid holidays

Share of staff tips

Staff discounts

Opportunities for progression

Qualifications

• Positive attitude and willingness to learn.
• Commitment to delivering high levels of customer service.
• Flexibility to respond to a range of different work situations.

Responsibilities

• Cleaning guest bedrooms, bathrooms, and all public areas to a high standard.
• Providing friendly and professional customer service.
• Report maintenance issues effectively.

Skills

Positive attitude

Customer service

Flexibility

Teamwork

Job description

Location: Boutport Street, Barnstaple EX31 1HG

Salary: up to £12.21 per hour

Hotel:The Royal and Fortescue Hotel

Deadline to apply:04/07/2025

As a Housekeeper you will be responsible for maintaining high levels of cleanliness across all areas of the hotel, as well as excellent customer service. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings and weekends. This is a great opportunity to work for a successful local company in Barnstaple

What will I be doing?

As a Housekeeper atThe Royal and Fortescue you are responsible for cleaning guest bedrooms, bathrooms and all public areas to a high standard, communicating with other departments, working effectively within a team or on your own as well as achieving departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas
• Ensure thorough reporting of any maintenance issues
• Friendly and professional customer service when dealing with customers
• Ensure all equipment is in good working order and report any concerns
• Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
• Assist other departments wherever necessary and maintain good working relationships
• Ensuring the correct use of cleaning chemicals and equipment

What are we looking for?

To successfully fill this role as Housekeeper at The Royal and Fortescue you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and willingness to learn
• Commitment to delivering high levels of customer service
• A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in a team

Although previous experience would be beneficial, it is not essential as full training will be provided.

What’s in it for me?

There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

What is it like to work for Brend Collection?

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!