Full Time Fully Flexible Customer Care Must Include Weekends - Dining Area and Cleaning, Forste[...]

TN United Kingdom; Bradford; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to be the face of the restaurant, engaging with customers and ensuring a welcoming environment. This role involves maintaining cleanliness, organizing special events, and catering to customer needs. The ideal candidate will possess effective communication skills and a friendly demeanor, thriving in a high-energy setting. Join a globally recognized brand that values inclusion and community, offering benefits like holiday pay and employee discounts. This is a fantastic opportunity to make a positive impact in a dynamic workplace.

Benefits

Holiday pay

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and maintain high energy levels.
• Friendly and helpful demeanor with effective communication skills.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain cleanliness standards and create a welcoming atmosphere.

Skills

Effective communication skills

Team player

Customer engagement

Attentive listening

Job description

Job Title: Customer Care Assistant

Overview

McDonald's is a globally recognised brand committed to core values such as Serve, Inclusion, Integrity, Community, and Family. We focus on fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

Role Description

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Responsibilities include welcoming children, distributing balloons, organising special events, catering to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Candidate Profile

• Genuine smile and ability to connect with customers
• Friendly, welcoming, courteous, and helpful demeanor
• Effective communication skills: attentive listening, face-to-face verbal communication, eye contact
• Ability to work efficiently in a high-energy environment while maintaining high energy levels
• Team player

Additional Information

Benefits include holiday pay, meal allowance, employee discounts from top high street and online brands, and more.