Full Time Food and Beverage Team Member

Park Hotel; Devon and Torbay; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local hospitality company in North Devon is seeking Waiting Staff to deliver excellent customer service, take orders, and maintain restaurant standards. This role offers flexible shifts, competitive pay, staff discounts, and opportunities for career progression. Training will be provided, and no prior experience is essential. Join a passionate team dedicated to exceeding customer expectations.

Benefits

Competitive pay

Paid holidays

Share of tips

Staff discounts

Qualifications

• Willingness to learn and maintain high levels of customer service.
• Neat appearance and adherence to uniform requirements.
• Ability to work independently or as part of a team.

Responsibilities

• Take customer orders and serve food and drinks with efficiency and friendliness.
• Prepare station for service and maintain cleanliness in the restaurant.
• Comply with company policy on health and safety regulations.

Skills

Positive attitude

Customer service commitment

Teamwork

Flexibility

Job description

As Waiting Staff you will be responsible for taking customers' orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in North Devon.

What will I be doing?

• As Waiting Staff at Saunton Sands Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Waiting Staff will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
• Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
• Serve food and drinks in a friendly and efficient manner.
• Clear and relay tables as necessary.
• Participate in the cleaning of the Restaurant alongside the other Waiting Staff.
• Understand and comply with company policy on HASAWA, fire precautions, and legal requirements, and perform any other tasks that may be required from time to time.
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

To successfully fill this role as Waiting Staff at Saunton Sands Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and willingness to learn
• Commitment to delivering high levels of customer service
• A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in a team

Although previous experience would be beneficial, it is not essential as full training will be provided.

What’s in it for me?

There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

What is it like to work for Brend Collection?

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!