Full Time Customer Care - Springkerse, Stirling

TN United Kingdom; Stirling; On-site; GBP 20,000 - 25,000; Full time

Job description

Job Title: Full Time Customer Care - Springkerse, Stirling, Stirling

Client:

Location:

Stirling, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

028c53007660

Job Views:

9

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Overview

McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and restrooms, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep management informed about customer satisfaction.

In our fast-paced, energetic environment, a genuine smile and the ability to connect with customers to make them feel valued are essential.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are crucial. Maintaining high energy levels while working efficiently and productively is also necessary.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.