Full Time Customer Care - Camelon, Falkirk - Must be available to work until 1am

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Full Time Customer Care - Camelon, Falkirk - Must be available to work until 1am, Falkirk

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Client:

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

cd871f06e105

Job Views:

5

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, high-energy environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and to make them feel valued.

Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should also be able to sustain high energy levels while working efficiently and productively.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.