Full Time Customer Care Assistant- Whitehaven

TN United Kingdom; Whitehaven; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Full Time Customer Care Assistant to join their team in Whitehaven. This role is perfect for individuals who enjoy engaging with customers and creating a positive dining experience. As the face of the restaurant, you will be responsible for welcoming guests, organizing events, and ensuring cleanliness in dining areas. The ideal candidate will possess strong communication skills and a friendly demeanor, making every customer feel valued. With a focus on service and community, this position offers a chance to be part of a respected brand known for its commitment to inclusion and integrity.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Friendly and welcoming demeanor with strong communication skills.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain cleanliness in dining areas and create a welcoming atmosphere.

Skills

Customer Service

Communication Skills

Attentive Listening

Interpersonal Skills

Education

High School Diploma

Job description

Job Title: Full Time Customer Care Assistant - Whitehaven, Whitehaven

Client:

Location:

Whitehaven, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

c02aaf20c9bb

Job Views:

11

Posted:

29.04.2025

Expiry Date:

13.06.2025

Job Description:

Overview

McDonald's is one of the most recognized brands worldwide, founded on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, distributing balloons, organizing special events, attending to customers' needs, maintaining cleanliness in dining areas and restrooms, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep your manager informed about customer satisfaction.

You will work in a fast-paced, energetic environment. We seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.

Ideal candidates will be friendly, welcoming, courteous, and helpful, with strong communication skills such as attentive listening, face-to-face interaction, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is essential.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more.