Full Time Customer Care Assistant- Rawtenstall

TN United Kingdom; Borough of Rossendale; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Care Assistant to join their team in Rawtenstall. In this engaging role, you will be the face of the restaurant, ensuring customer satisfaction and maintaining a warm atmosphere. Your responsibilities will include welcoming guests, organizing events, and providing attentive service in a fast-paced environment. If you have a friendly disposition and a passion for customer service, this opportunity is perfect for you. Join a company that values integrity and community, and enjoy benefits like holiday pay and employee discounts.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to work in a fast-paced environment with a genuine smile.
• Strong communication skills and ability to connect with customers.

Responsibilities

• Engage with customers and ensure smooth operations in customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Customer Service

Effective Communication

Teamwork

Attention to Detail

Job description

Full Time Customer Care Assistant - Rawtenstall, Rossendale

Client: [Client Name]

Location: Rawtenstall, Rossendale

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 2b33518ddff5

Job Views: 11

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description

Overview

McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We are looking for someone who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued. Friendly, courteous, and helpful behavior should come naturally, and you should work well within a team. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.