Full Time Customer Care Assistant- Lancaster Drive Thru

McDonald's; Blackpool; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading fast-food brand in Blackpool seeks a Full Time Customer Care Assistant. As part of the team, you will interact with customers, ensuring a welcoming atmosphere and maintaining high standards of cleanliness. This role requires a friendly demeanor, efficient communication skills, and the ability to thrive in a high-energy environment.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Friendly, welcoming, and courteous behaviour.
• Ability to maintain high energy levels.
• Effective communication skills including attentive listening.

Responsibilities

• Deal with customers and ensure smooth operations in the customer areas.
• Maintain high standards of cleanliness in dining areas and toilets.
• Establish positive communication with customers at all times.

Skills

Effective communication

Customer service

Teamwork

Job description

Social network you want to login/join with:

Full Time Customer Care Assistant- Lancaster Drive Thru, Blackpool

col-narrow-left

Client:

Location:

Blackpool, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

313efcaa1bd8

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

col-wide

Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........