Full Time Customer Care Assistant-Kendal

TN United Kingdom; Kendal; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a Full Time Customer Care Assistant in Kendal. This role is pivotal in creating a warm and welcoming environment for customers, ensuring their needs are met while maintaining high standards of cleanliness. The ideal candidate will thrive in a fast-paced setting, showcasing friendliness and effective communication skills. This position offers a unique opportunity to be the face of a globally recognized brand, where your contributions directly impact customer satisfaction and experience. Join a team that values inclusivity and community, and enjoy benefits such as holiday pay and employee discounts.

Benefits

Holiday pay

Service awards

Meal allowances

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Effective communication and attentive listening skills.

Responsibilities

• Engage with customers and ensure smooth operations in dining areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Effective communication skills

Friendly demeanor

Customer engagement

High energy levels

Education

High school diploma

Job description

Job Title: Full Time Customer Care Assistant - Kendal

Location: Kendal, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Details

Reference: 2b39d412f496

Views: 11

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description

Overview

McDonald's is a globally recognized brand built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek individuals who can work in a fast-paced, high-energy environment with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, approachability, courtesy, helpfulness, effective communication skills (attentive listening, face-to-face interaction, eye contact), and the ability to maintain high energy levels while working efficiently and productively.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.