Full Time Customer Care Assistant Inc 12am Finishes - Colchester Stadium, A12

TN United Kingdom; Colchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a Full Time Customer Care Assistant to join their dynamic team at a bustling stadium location. In this role, you will be the face of the restaurant, responsible for engaging with customers and ensuring a welcoming atmosphere. You'll thrive in a fast-paced environment, utilizing your effective communication skills to connect with patrons and maintain high standards of service. This position offers a chance to be part of a globally recognized brand that values community and inclusion, along with various employee benefits to enhance your work experience.

Benefits

Holiday pay

Service awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Maintaining high energy levels while working efficiently.

Responsibilities

• Engaging with customers and ensuring smooth operations in customer areas.
• Maintaining high standards of cleanliness and creating a welcoming atmosphere.

Skills

Effective communication skills

Customer engagement

Attentive listening

Friendly demeanor

Job description

Job Details

Position: Full Time Customer Care Assistant - Colchester Stadium, A12, Colchester

Client: McDonald's UK

Location: Colchester, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 07d6bebd7ccc

Job Views: 4

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, you'll be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It's essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we seek someone with a genuine smile and the ability to connect with customers to make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are required. Maintaining high energy levels while working efficiently and productively is essential. Benefits include holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and more.