Full Time Customer Care Assistant- Clitheroe BB7 9WF

TN United Kingdom; Clitheroe; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player seeks a Full Time Customer Care Assistant in Clitheroe. This role is vital in creating a positive experience for customers, ensuring they feel valued and welcomed. You will engage with patrons, maintain cleanliness in dining areas, and assist with special events. Ideal candidates will possess effective communication skills and a friendly demeanor, thriving in a fast-paced environment. This position offers a chance to be part of a globally recognized brand that values inclusion and community, providing opportunities for personal growth and development.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Strong communication skills and ability to engage with customers.
• Experience in a customer service role is preferred.

Responsibilities

• Engage with customers to ensure a welcoming atmosphere.
• Maintain cleanliness and assist with customer needs.

Skills

Customer Engagement

Effective Communication

Teamwork

Problem Solving

Education

High School Diploma

Job description

Job Title: Full Time Customer Care Assistant - Clitheroe BB7 9WF, Clitheroe

Client: [Client Name]

Location: Clitheroe, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 5e07c538ce24

Job Views: 14

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

Overview

McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, offering quality jobs and opportunities for all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

In our fast-paced, high-energy environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued. Friendly, welcoming, courteous, and helpful behavior should come naturally, and teamwork is essential. Effective communication skills, such as attentive listening, face-to-face verbal communication, and eye contact, are required. Maintaining high energy levels while working efficiently and productively is crucial.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.