Full Time Customer Care Assistant- Burnley Princess Way

McDonald's; Blackpool; On-site; GBP 18,000 - 22,000; Full time

Job summary

A global fast-food chain in Blackpool is seeking a Full-Time Customer Care Assistant to engage with customers and ensure smooth operations in the restaurant. This role involves welcoming children, maintaining cleanliness standards, and creating a warm atmosphere. Ideal candidates should possess effective communication skills and a friendly demeanor, thriving in a fast-paced environment. Benefits include meal allowances and employee discounts.

Benefits

Holiday pay

Service awards

Meal allowance

Employee discounts from top brands

Qualifications

• Genuine smile and ability to connect with customers.
• High energy levels while working efficiently.
• Maintaining cleanliness standards.

Responsibilities

• Engage with customers and ensure smooth operations.
• Welcome children and hand out balloons.
• Attend to customers' specific needs.

Skills

Effective communication skills

Friendly and courteous behavior

Ability to work in a team

Attentive listening

Job description

Full Time Customer Care Assistant - Burnley Princess Way, Blackpool

Details

• Client:
• Location: Blackpool, United Kingdom
• Job Category: Other
• EU work permit required: Yes
• Job Reference: cdbc14067b63
• Job Views: 27
• Posted: 12.08.2025
• Expiry Date: 26.09.2025

Job Description

Overview

McDonald's is a globally recognized brand built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards, and creating a warm, welcoming atmosphere. It is your responsibility to communicate positively with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued. Friendly, courteous, and helpful behavior should come naturally, and you should work well as part of a team. Effective communication skills, including attentive listening, face-to-face interaction, and maintaining eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also required.

Benefits include holiday pay, service awards, meal allowance, employee discounts from top brands, and more.