Full Time Customer Care Assistant- Burnley Princess Way

McDonald's; Blackpool; On-site; GBP 18,000 - 22,000; Full time

Job summary

McDonald's is seeking a Full Time Customer Care Assistant in Blackpool to enhance customer interactions and maintain a welcoming environment. As the face of the restaurant, you'll engage with customers, manage events, and ensure cleanliness, all while promoting a positive experience. Join a supportive team dedicated to community values and quality service.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to connect with customers positively.
• Maintaining high energy levels while working efficiently.
• Natural friendly and courteous behavior.

Responsibilities

• Welcoming children and customers to the restaurant.
• Distributing balloons and organizing special events.
• Maintaining cleanliness in dining areas and restrooms.

Skills

Effective Communication

Attentive Listening

Customer Interaction

Friendly Behavior

Job description

Job Title: Full Time Customer Care Assistant - Burnley Princess Way, Blackpool

Client:

McDonald's

Location:

Blackpool, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Reference:

cdcb14067b63

Job Views:

4

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

Overview

McDonald's is one of the most recognized brands worldwide, founded on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities for all.

As a Customer Care Assistant, you will be the face of the restaurant, interacting with customers to ensure smooth operations in customer areas. Responsibilities include welcoming children, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in dining areas and restrooms, and creating a warm and welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

The role requires working in a fast-paced, energetic environment. We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued. Friendly, courteous, and helpful behavior should come naturally, along with effective communication skills such as attentive listening, face-to-face communication, and eye contact. Maintaining high energy levels while working efficiently is essential.

Benefits include holiday pay, Service Awards, meal allowance, employee discounts from top brands, and more.