Full Time Customer Care Assistant- Burnley Burnham Gate

McDonald's; Blackpool; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading company is seeking a Full Time Customer Care Assistant at their restaurant in Blackpool. The role emphasizes customer engagement, maintaining cleanliness, and creating a welcoming environment while working in a fast-paced team. The company offers various benefits, including holiday pay and employee discounts.

Benefits

Holiday pay

Service awards

Meal allowances

Employee discounts from top high street and online brands

Qualifications

• Ability to maintain high energy levels while working efficiently.
• Genuine smile and the ability to connect with customers.

Responsibilities

• Engaging with customers and ensuring smooth operations in customer areas.
• Maintaining high standards of cleanliness in the dining area.
• Creating a warm, welcoming atmosphere.

Skills

Effective communication skills

Friendliness

Approachability

Helpfulness

Job description

Job Title: Full Time Customer Care Assistant - Burnley Burnham Gate, Blackpool

Details

• Location: Blackpool, United Kingdom
• Job Category: Other
• EU work permit required: Yes
• Job Reference: 2683263bee5a
• Job Views: 3
• Posted: 25.06.2025
• Expiry Date: 09.08.2025

Job Description

Overview

McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and creating opportunities for all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

We seek someone who can work in our fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, approachability, courtesy, helpfulness, effective communication skills (attentive listening, face-to-face interaction, eye contact), and the ability to maintain high energy levels while working efficiently and productively.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.