FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON

Max Mara Fashion Group; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading fashion group seeks a full-time Client Advisor for their London store. The role entails providing high-quality service to customers while promoting the brand's philosophy and driving sales. Ideal candidates should be experienced in retail and exhibit a passion for customer care.

Benefits

Full training provided

Attractive salary and package offered

Potential for permanent work

Qualifications

• Minimum 1-3 years of retail experience, luxury preferred.
• Ability to build strong client relationships.
• Motivated to meet personal and team goals.

Responsibilities

• Assist customers according to brand standards.
• Achieve sales objectives as set by the Store Manager.
• Maintain high standards of customer satisfaction.

Skills

English

Customer Service

Sales

Teamwork

Job description

FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON

FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON

3 days ago Be among the first 25 applicants

FULL TIME CLIENT ADVISOR @WEEKEND MAX MARA STORE

The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.

Main Responsibilities:

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer-centric logic within the store;

Profile:

The ideal candidate will:

• Demonstrate good conversational English.
• Have minimum 1-3 years of Retail experience; luxury a plus.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service
• Be motivated to achieve personal and team goals and
• Continuously maintain high standards.

Potential permanent work for good candidates. Full training will be given, attractive salary and package offered.

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ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter.

The first Italian clothing company, founded in 1951, with the aim of offering "haute de gamme" women's clothing produced according to industrial processes of excellence.

Passion, commitment and tradition have created a unique fashion style:

● 9 brands

● 60+ collections per season

● 14,000,000+ items sold per year

● 105 countries in the world

● 2,500+ mono-brand stores

● 10,000+ multi-brand stores

● 27 languages spoken

● 5,500+ collaborators in the world

Our organisational structure is based on 44 Departments including Fashion Design, Marketing & Sales, Operations, Retail, ICT, Architecture Design, Economics, BI, etc.

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We are committed to equality of opportunity for all employees.

We accept and value the differences between people, without any bias, including

but not limited to: race, ethnicity, gender, gender identity, sexual orientation,

age, social class, physical ability or attributes, religious or ethical values system,

national origin, and political beliefs.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Apparel and Fashion

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