Full Time Care Assistant

Westward Care; Ledston; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Employee development programs

Free parking

Referral bonus

Employee of the Month

Job summary

Westward Care Ltd seeks a Care Assistant to join our team at Hunslet Moor House. You will work 36 hours across 3–4 days per week on a rota, including weekends and bank holidays, to ensure residents receive person-centred care that respects dignity and independence.

You will follow care plans, maintain safety standards, and complete paperwork promptly while collaborating with colleagues to deliver compassionate service. An enhanced DBS is required.

Qualifications

• Care Certificate and Level 2 qualification in care are required.
• Knowledge of care planning systems and related documentation.
• Understanding of safeguarding and data protection requirements.

Responsibilities

• Deliver care per individual care plans with dignity and respect.
• Maintain health and safety standards and complete paperwork on time.
• Collaborate with team to ensure smooth operations at the home.
• Provide exceptional customer service and support to residents.

Skills

Care planning systems

Mental Capacity Act

Infection control

Safeguarding

Data protection

Education

Care Certificate

Level 2 qualification in care

Job description

Hours - 36 hours 3-4 days over 7 depending on rota

OVERALL OBJECTIVES:

To ensure that all customers consistently receive care that is person-focused and promotes health and well being.

To lead by example in the delivery of support and care that promotes quality, respect, dignity, independence and choice for every customer.

ADDITIONAL INFORMATION:

The post holder will be expected to work when required to cover for sickness and holidays.

You will be required to work unsocial hours, weekends and Bank Holidays as necessary to meet the needs of the service.

The service operates 24 hours per day, seven day per week and flexibility is essential to meet the needs of the service.

Level of DBS disclosure required: Enhanced

About The Role

Delivering the Vision

• Lead by example, ensuring all customers and employees are treated with equality, dignity, and respect, while fostering an environment where discrimination and harassment can be challenged.

Quality Management

• Exhibit pride in your role and the organisation.
• Maintain a professional appearance according to uniform standards.
• Provide care as per individual care plans, adhering to the Quality Management System and instructions from the Care Manager.
• Support the cleanliness and general appearance of Hunslet Moor House.
• Uphold health and safety standards for yourself and customers, following Westward Care guidelines.
• Complete all paperwork accurately and within specified timeframes.

Being part of the Team

• Collaborate effectively with team members to ensure quality care and smooth operations at Hunslet Moor House.
• Share knowledge and skills to enhance the customer experience.
• Engage in training and development to meet mandatory requirements.

Communication

• Provide timely updates and feedback to the Care Manager in an agreed format.
• Employ various communication methods to meet customer needs and foster positive relationships.
• Maintain confidentiality when appropriate.
• Participate in team and individual meetings with the Line Manager.

Customer Service

• Deliver care that promotes independence, dignity, and choice for customers.
• Encourage customer participation in social and leisure activities.
• Be proactive in addressing concerns from customers, employees, and visitors.
• Identify opportunities for improving customer service and suggest new offerings to the Care Manager.
• Create an excellent first impression for customers.
• Foster a customer-first ethos, treating internal customers with the same respect as external ones.
• Ensure a welcoming atmosphere for customers and visitors, handling inquiries professionally and courteously.

Required Criteria

• Has appropriate training/qualifications e.g. Care Certificate and Level 2 qualification in care
• Willing to undertake any training/qualifications required to support the Care Assistant role
• Has knowledge of electronic care planning systems and call systems within the home
• Has a working understanding of the Mental Capacity Act, DoLs, Infection Control, Safeguarding Vulnerable adults and Data protection.

Skills Needed

About The Company

Westward Care Ltd lives by its core values and those who join us will be included and encouraged to work within this business ethos.

Company Culture

Our Values in Action

• Kindness — You bring warmth, empathy and patience to every interaction.

• Respect — You honour each resident’s individuality, choices and personal history.

• Trust — You build confidence through reliability, honesty and consistent care.

• Teamwork — You support colleagues, communicate openly and contribute positively to a shared mission.

Company Benefits

• Employee development programs
• Free parking
• Referral bonus
• Employee of the Month

Salary

£12.93 per hour