Full Time Bar / Lounge Staff (all year round position)

Brend Hotels; Falmouth; On-site; GBP 21,000 - 25,000; Full time

Job summary

A local hospitality group in Falmouth is seeking Bar/Lounge Staff for full-time roles. Responsibilities include taking orders, serving customers, and ensuring cleanliness. Ideal candidates will possess a positive attitude, good communication skills, and a commitment to customer service. Opportunities for career progression and staff perks available, including competitive pay and discounts.

Benefits

Competitive pay

Paid holidays

Staff discounts

Opportunities for progression

Qualifications

• Ability to take and serve customer orders efficiently.
• Willingness to learn and adhere to company policies.
• Neat appearance and adherence to uniform standards.

Responsibilities

• Take customer orders and deliver food and drinks.
• Prepare service stations and maintain cleanliness.
• Ensure compliance with health and safety regulations.

Skills

Positive attitude

Good communication skills

Customer service commitment

Flexibility

Teamwork ability

Job description

Deadline to apply: 31/07/2025

FULL TIME ONLY - 40 hrs per week. Fully Flexible 5 out of 7 days including weekends

As Bar/Lounge Staff you will be responsible for taking customers' orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in Falmouth.

What will I be doing?

As Bar/Lounge Staff at The Royal Duchy Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Staff will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
Serve food and drinks in a friendly and efficient manner.
Clear and relay tables as necessary.
Participate in the cleaning of the Restaurant alongside the other Restaurant Staff.
Understand and comply with company policy on HASAWA, fire precautions, and legal requirements, and perform any other tasks that may be required from time to time.
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?

To successfully fill this role as Restaurant Staff at The Royal Duchy Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and willingness to learn
Good communication skills
Commitment to delivering high levels of customer service
A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
Flexibility to respond to a range of different work situations
Ability to work on your own or in a team
Although previous experience would be beneficial, it is not essential as full training will be provided.

What’s in it for me?

There’s plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

What is it like to work for Brend Hotels?

Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!