Full Stack Engineer, Graduate - Mid Level (Must be UK)

PolyAI; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in conversational AI seeks a Full Stack Engineer to develop user-friendly voice experiences. The role involves building internal tools and collaborating with a diverse engineering team. Ideal for graduates with internship experience or mid-level engineers.

Benefits

Employee share options plan

25 days holiday plus bank holidays

Flexible working from home policy

Work from outside of the UK for up to 6 months

Enhanced parental leave

Bike2Work scheme

Annual learning and development allowance

One-off WFH allowance

Private healthcare and dental cover

Qualifications

• 1-2 years experience in full stack development.
• Experience in designing, deploying, and maintaining RESTful APIs.

Responsibilities

• Developing internal tools for data annotation and curation.
• Contributing to user-facing platform for voice assistants.

Skills

Python

React

Typescript

Javascript

Education

Bachelor’s degree in Computer Science

Master’s in Computer Science

Tools

AWS

GCP

Azure

Job description

Full Stack Engineer, Graduate/Junior Level (Must be UK)

Full Stack Engineer, Graduate/Junior Level (Must be UK)

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

We're on the lookout for a Full Stack Software Engineer based in the United Kingdom to join our tech team and play a key role in crafting user-friendly voice experiences. We are open to graduates with commercial internship experience to Mid-Level Engineers.

In this role, you'll be responsible for the development of our in-house voice stack, helping develop both front-end features on our user-facing platform as well as internal tooling.

Collaborating with a diverse engineering team, you'll contribute to a cohesive and scalable codebase. Your focus includes implementing new features on our platform. If you're passionate about technology, enjoy tackling challenges, and are eager to contribute to our friendly, innovative environment, we'd love to welcome you aboard!

Minimum Qualifications

• 1-2 years professional working experience in a full stack development role within a Technical Business or SaaS company
• Hands-on experience in designing, deploying, and maintaining RESTful APIs
• Proficient working ability with Python, React, and Typescript or Javascript
• Working proficiency in verbal and written English
• Bachelor’s degree or Master’s in Computer Science, Engineering, a relevant technical field or equivalent practical experience
  
  

Your Responsibilities Will Involve

• Building and maintaining internal tools which allow speedy data annotation and curation for training machine learning models, as well as admin panels for observability and rollouts of critical pipeline changes.
• Help contributing to our user-facing platform for building and configuring voice assistants, particularly
• Working alongside our Senior Engineers and always looking to learn more
• Contributing to the implementation of our multi-tenant infrastructure, across multiple cloud vendors.
• Playing a part in our software development, through writing code, tests, as well as contributing to design ideas, documents and performing code reviews
  
  

Preferred Qualifications

• Experience with one or more cloud services: AWS, GCP, Azure
• Understanding of algorithms, data structures, system design and complexity analysis
• A degree or interest in applied machine learning, supercharging teams by building internal tools
• Finds enjoyment in technical challenges and wants to contribute directly to solutions in a start-up environment.
  

Benefits

Participation in the company’s employee share options plan

25 days holiday, plus bank holidays

Flexible working from home policy

Work from outside of the UK for up to 6 months each year

Enhanced parental leave

Bike2Work scheme

Annual learning and development allowance

One-off WFH allowance when you join

Company-funded fertility and family-forming programmes

Menopause care programme with Maven

Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs

At PolyAI, we take great pride in our values—they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.

Our Core Values Are

• Only the best: We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
• Ownership: We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
• Relentlessly improve: We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
• Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
• Disagree and commit: We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
• Build for people: We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it.
  
  

PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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