Overview
Are you passionate about logistics and operational excellence? We are seeking a proactive and solution-oriented Fulfilment Planner to play a pivotal role in the efficient and cost-effective distribution of Aircrete & Aggregate Blocks. In this dynamic position, you will manage in-day issues, liaise with drivers, and protect vehicle utilisation to ensure our business meets customer requirements and optimises its logistical capabilities. You'll be at the heart of our operations, resolving queries and incidents, managing drivers in real-time, and building strong relationships with a wide range of stakeholders—including hauliers, customers, sales, transport, and operational teams.
Responsibilities
- Maximise daily transport efficiency and fleet utilization
- Respond quickly to disruptions, maintaining service levels
- Communicate programme changes to stakeholders and planners
- Work with hauliers, drivers, customers, and internal teams to resolve issues
- Log and analyse incidents to prevent repeat occurrences
- Support logistics strategies and continuous improvement initiatives
- Ensure compliance with transport legislation and safety standards
Qualifications
- A proactive, solution-focused mindset
- Strong organisational and communication skills
- Ability to build relationships with drivers and internal teams
- Calm under pressure, with a customer-first approach
- Analytical thinking and adaptability in a fast-paced environment
- Commitment to continuous improvement and teamwork
Experience & Background
- Experience resolving operational challenges across teams
- Background in distribution, customer service, or transport planning
- Familiarity with scheduling tools and data-led decision-making
- Proven collaboration and delivery in fast-paced environments
Benefits
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities (employee networks). We currently have nine communities including REACH: Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Training and development opportunities