Fulfilment Manager

C2 Recruitment; Kidderminster; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading sports brand in Kidderminster is seeking a Fulfilment Manager to oversee the logistics operations, from dispatch to inventory management. The role demands a proactive leader with experience in fulfilment, strong organisational skills, and the ability to foster team development. A competitive salary of £35,000 - £40,000 plus bonuses is offered, along with opportunities for progression in a collaborative work environment.

Benefits

Performance-based bonus

Clear progression opportunities

Staff discount

On-site parking

Team events

Casual dress

Qualifications

• Experience in fulfilment, operations, or warehouse management within a fast-paced environment.
• A proactive and organised approach.
• Comfortable working flexibly, including weekends.

Responsibilities

• Leading the full fulfilment process - pick, pack and despatch.
• Managing inventory accuracy and stock flow.
• Introducing new ways to improve accuracy and customer experience.

Skills

Fulfilment experience

Operations management

Organisational skills

Team leadership

Problem-solving

Job description

Fulfilment Manager
Location: Kidderminster, Worcestershire
Salary: 35,000 - 40,000 + Bonus + Benefits
Contract: Full-time, permanent

This isn't just another fulfilment role. It's your chance to take full ownership of the operation behind one of the fastest-growing sports gift and memorabilia brands in the world.

We're hiring for a Fulfilment Manager who will run the day-to-day logistics - from dispatch and stock to process and performance. You'll lead from the front, shape how things are done, and build a high-performing team as the business scales.

If you've got the energy, organisation and drive to get things done properly, and you want to be part of something that's growing fast - keep reading.

What you'll be doing:

• Leading the full fulfilment process - pick, pack and despatch

• Managing inventory accuracy and stock flow across the warehouse

• Supporting goods-in, framing and customer service to maintain speed and quality

• Staying hands-on during busy periods, new drops and peak trading

• Setting high standards in everything from packaging to dispatch timelines

• Introducing new ways to improve accuracy, turnaround times and customer experience

• Playing a key role in shaping and growing the fulfilment function

What we're looking for:

• Experience in fulfilment, operations or warehouse management within a fast-paced environment

• A proactive and organised approach - someone who spots the issue and solves it

• A hands-on manager who leads by example

• Comfortable working flexibly - early starts, late finishes and weekend support as needed

• Process-driven with a strong focus on quality, output and delivery

• Confident managing a team and helping others develop as the operation grows

• A genuine interest in sport or working within a performance-led team

What's in it for you:

• 35,000 - 40,000 salary depending on experience

• Performance-based bonus

• Clear progression opportunities as the business continues to grow

• A tight-knit team, fast-paced culture and collaborative environment

• Staff discount, on-site parking, team events and casual dress

• A high-profile, trusted brand with global ambitions

If you're ready to take ownership of a key part of a high-performing business, we want to hear from you.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

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