Fulfilment and Operations Manager (Remote, UK-based)

GIFTA; United Kingdom; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading company in influencer marketing is looking for a Fulfilment and Operations Manager. This remote role involves overseeing logistics, optimising processes, and ensuring quality control. Join a creative team working with global brands like L’Oréal and Adidas.

Benefits

Essential tech provided

All travel fully expensed

Qualifications

• 5+ years in warehouse, fulfilment, or logistics operations.
• Experience managing warehouse and shipping workflows.

Responsibilities

• Own fulfilment end-to-end, including stock, systems, and shipping.
• Oversee daily warehouse operations and outbound deliveries.
• Optimise processes and systems as we scale.

Skills

Organised

Calm under pressure

Solution-driven

Tools

Mintsoft

DPD

Job description

Fulfilment and Operations Manager (Remote, UK-based)

We’re hiring: Fulfilment and Operations Manager (Remote, UK-based)

GIFTA | www.gifta.co.uk

We’re looking for a process-obsessed, results-driven Fulfilment and Operations Manager to join our growing team and take ownership of everything from stock flow to shipping. If you love creating order, improving systems, and being part of a fast-moving startup where your work truly matters, this could be the perfect fit.

About GIFTA

GIFTA is the UK’s leading influencer gifting company, specialising in authentic connections between brands and creators. Our all-in-one gifting approach manages every aspect of the process: selecting influencers that align with your brand, delivering beautifully personalised products, and tracking content and ROI through our advanced platform.

This approach ensures influencers have the freedom to create honest content that resonates with their audiences, fostering trust and transparency. Our model is rooted in authenticity, much like the traditional method of sending products to journalists for reviews, helping brands build credibility through genuine storytelling.

With a proven track record, we’ve worked with over 170 brands, including L’Oréal, Unilever, P&G, Adidas, Kellogg’s, Tesco, and Heinz. We also pioneered the first chilled and frozen product distribution for influencers, enabling food brands to connect with niche audiences in innovative ways.

What you’ll do

• Own fulfilment end-to-end, including stock, systems, and shipping
• Oversee daily warehouse operations and outbound deliveries
• Optimise processes and systems as we scale
• Ensure quality control, timely deliveries, and budget-friendly operations
• Nurture strong relationships with client teams and suppliers to ensure maximum value from operations
• Be the heartbeat of our logistics and a key voice in our growth

What we’re looking for

• 5+ years in warehouse, fulfilment, or logistics operations
• Experience managing warehouse and shipping workflows
• Organised, calm under pressure, and solution-driven
• Bonus: experience with Mintsoft, DPD, or other e-commerce operations tools
• Bonus: European shipping/operations experience is a big plus

The package

• £45,000 – £60,000, depending on experience, plus performance bonus
• Fully remote (UK-based)
• Essential tech provided for your home office (MacBook, monitor, etc.)
• All travel to our warehouse (Kidderminster) or London HQ fully expensed
• Be part of a tight-knit, creative team working with global brands

At GIFTA, we’re transforming influencer marketing through our all-in-one gifting approach, combining influencer selection, personalised fulfilment, and real-time ROI tracking. We empower creators to share unscripted, authentic content that builds trust and engages audiences in ways traditional advertising cannot achieve.

If you’re ready to work with iconic brands like L’Oréal, Unilever, and Adidas, collaborate with talented creators, and be part of a company that’s redefining the industry, we’d love to hear from you. Join us to create extraordinary campaigns and shape the future of influencer marketing.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Advertising Services