FTTP Civils and Faults Coordinator

We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we’re looking for a Civils and Faults Coordinator to provide coordination support across the fibre faults teams and civils team.

Could that be you? If you have experience in supporting the operational delivery of fibre build activities and are passionate about ensuring successful project execution, we would love to hear from you.

Here’s why you’ll love this role…

1. Play a key role in monitoring and updating permits to ensure full compliance.
2. Take charge of identifying and scheduling fibre faults for quick resolution.
3. Keep the team informed by reporting daily workload and suggesting solutions to challenges.
4. Work in a safety first environment, ensuring all tasks are completed with a focus on well-being.
5. Be part of a high performing team, contributing to success and driving continuous improvement.
6. Take pride in delivering industry leading quality standards.
7. Gain valuable experience by producing reports on team performance and operational insights.

1. Telecoms experience and knowledge of permit systems, PIA, and network drawings.
2. Strong organisational and multitasking skills.
3. Experience with Street Manager and Openreach CP portal.
4. Ability to analyse data and identify trends.
5. Skilled in coordinating works for operational efficiency.

1. Pension - 5% employer / 5% employee contribution.
2. WPA Health Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts.
3. 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
4. High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
5. Free Parking on site.
6. Regular ‘Lunch & Learns’ and company wide ‘Elevenses’ meets to discuss company direction.
7. Social Events - Summer and Christmas parties etc.
8. Thank Q Awards - Monthly £50 winner, yearly £500 winner.

… and more.

Please note: Unfortunately, we can’t offer visa sponsorship.